Lead Medical Assistant- Internal Medicine- Dublin

Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion

Who we are

With over 100 cutting-edge outpatient center locations dedicated to providing exceptional patient care while fostering a collaborative work environment our buckeye team includes more than 1800 nurses medical assistants physicians advanced practice providers administrative support staff IT specialists financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP) youll be an integral part of a team committed to advancing healthcare education and professional growth.

Our culture

At OSUP we foster a culture grounded in the values of inclusion empathy sincerity and determination. We meet our teams where they are coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and thats why we offer our employees a flexible competitive benefit addition to medical dental vision health reimbursement accounts flexible spending accounts and retirement we also offer an employee assistance program paid time off holidays and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee you will be eligible for these various benefits depending on your employment status.

Purpose: The Lead Medical Assistant (MA) will be instrumental in assisting management in the day to day operations of the clinic operation as it pertains to the medical support role and patient care. This position will demonstrate strong clinical skills and expertise of all relevant systems and processes. They will be expected to model train and promote high functioning clinical support staff from all experience levels.

Knowledge Skills and Abilities:
Meets all Medical Assistant KSAs
Fosters an environment of camaraderie and teamwork
Ability to motivate direct and retain Medical Assistants
Possesses excellent leadership training and communication skills.
Promote the organizations high quality compassionate care of patients

Duties and Responsibilities:

Successfully performs the responsibilities of a Senior Medical Assistant.
Leads the day to day work and productivity of patient care staff.
Advise and assist staff on problem solving patient/customer concerns; as well as address issues associated with clinic operations.
Performs specialized medical procedures of a routine nature as dictated by established clinical protocol.
Serves as clinical preceptor to enhance training and improve any skill deficiency amongst staff.
Aids management in a variety of areas such as but not limited to scheduling daily work assignments hiring training employee engagement performance management identifying areas for service or operational improvement and reinforcing established expectations from management and scheduling.

Internal Candidates

• Certification AND 2 years of tenure with OSUP with one year being in a Senior role OR
• 2 Years of tenure with OSUP with one year being in a Senior role AND
• A minimum of 7 years prior MA experience may be inclusive of internal or external experience

External Candidates

• 2 years Certification or 7 years of Medical Assistant Overall experience
• Prior experience working in a preceptor designation preferred.
  
  

Preferences: Current BLS Certification. Experience with EMR. Medical Assistant Certification.