Lead Management Specialist

Not just a job but a career

Yokogawa award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards is a leading provider of industrial automation test and measurement information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition (bio)technology artificial intelligence industrial cybersecurity etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18000 employees work in over 60 countries with one corporate mission to co-innovate tomorrow. We are looking for dynamic colleagues who share our passion for technology and care for our return we offer you great career opportunities to grow yourself in a truly global culture where respect value creation collaboration integrity and gratitude are highly valued and exhibited in everything we do.

DUTIES & RESPONSIBILITES:

Manage daily qualification and tracking of HOT and WARM sales leads within Salesforce and our lead tracking system

Perform proactive lead follow-up through email and phone outreach.

Convert leads into appropriate opportunity stages

Monitor lead aging and ensure timely action on all assigned opportunities.

Reassign incorrectly routed or stalled leads as required.

Maintain zero overdue HOT leads within shared sales queues exceeding established response targets.

Serve as a central point of coordination between Inside Sales and external Sales Representatives.

Ensure sales reps update lead opportunity fields accurately and within required timelines.

Monitor compliance with lead management procedures and escalation requirements.

Escalate non-responsive or non-compliant lead activity to sales management when necessary.

Support ongoing improvements to sales workflows procedures and reporting structures.

Maintain accurate CRM data and opportunity tracking

Develop and support dashboards opportunity tracking tools and reporting metrics

Identify trends bottlenecks and process improvement opportunities

Participate in monthly cadence calls and sales coordination meetings

Collaborate with Sales Operations Regional Sales Managers and Product Teams to improve lead conversion effectiveness

Assist with training and communication related to lead tracking system procedures and expectations.

Support strategic growth initiatives and continuous improvement activities within the sales organization.

SKILLS:

Experience with CRM and lead management systems required.

Experience with LeadCentral SAP Salesforce or similar platforms preferred.

Strong Microsoft Office skills especially Excel and PowerPoint.

Ability to develop dashboards reports and performance metrics.

Strong organizational and follow-up skills

High attention to detail

Strong communication and interpersonal skills

Ability to manage multiple priorities simultaneously

Process-oriented mindset with focus on accountability

Ability to work independently while coordinating across multiple departments

Strong analytical and problem-solving capabilities

Education:

Degree in Mechanical Electrical Chemical or Industrial Engineering strongly preferred

4 years relevant industry experience

Advanced degrees / Experience is a plus

Prior Experience:

Experience working with manufacturer representative networks and channel partners preferred.

Experience managing sales pipelines opportunity tracking and customer follow-up processes

Demonstrated experience working with OEMs and Key/Strategic Accounts including long-term account development and

relationship management

Strong background in technical application support and product selection within instrumentation (pressure flow level analytical etc.)

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse equitable and inclusive will actively recruit develop and promote people from a variety of backgrounds who differ in terms of experience knowledge thinking styles perspective cultural background and socioeconomic will not discriminate based on race skin color age sex gender identity and expression sexual orientation religion belief political opinion nationality ethnicity place of origin disability family relations or any other circumstances. Yokogawa values differences and enables everyone to belong contribute succeed and demonstrate their full potential.

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about our Employee Referral process!