About the Role:

Grade Level (for internal use):

S&P Global

The role: Lead IT Service Operations

The location: Dalas TX (hybrid - 2 days onsite per week)

Role & Responsibility Summary:

As a Cloud Engineer youll be an integral part of our global team of Cloud Engineers to help manage client & internal environments hosted in AWS for our enterprise-grade applications in the Corporate Actions & Custody domain. The team is responsible for all the infrastructure and automation required to support continuous integration and continuous delivery both for client cloud (UAT and Production) environments and internal environments

We foster an open inclusive environment where all perspectives are valued. Our team is focused on driving innovation leveraging cutting-edge AI technologies and maximizing engineering efficiency. We prioritize clean architecture real-time performance and data quality.

Core Technical Qualifications:

• Good knowledge of UNIX/Linux systems and technologies including shell scripting OS configuration and troubleshooting
• Good knowledge of the Java eco system JEE applications and application servers e.g. JBoss Oracle WebLogic IBM WebSphere
• Understanding of messaging-oriented middleware especially JMS (e.g. IBM MQ Active MQ)
• Hands on experience of working in the AWS cloud (AWS preferred)
• Knowledge of AWS Cloud formation/Azure DevOps/Terraform and Experience with configuration and deployment management in a scripting language
• Experience of supporting a high uptime/high availability (24x7) system
• Prior experience of Incident Management/Ticketing Systems (e.g. Jira ServiceNow) and workflows
• Experience in source control systems (e.g. GITHub) branching hook scripting access control backup & recovery
• Good knowledge of cloud computing concepts

AI & Productivity Tooling (Modern Skills):

• Good knowledge of GenAI tools (e.g. ChatGPT )
• Familiarity with prompt engineering or using AI to automate documentation scripting monitoring
• Experience using AI to accelerate DevOps CI/CD pipelines or observability tooling is a major advantage.

Additional Preferred Qualifications:

• Proven experience in monitoring analysing and optimizing large-scale distributed systems in a cloud environment.
• Strong scripting and automation skills (PowerShell Bash Python) bonus if paired with AI-based infrastructure tools.
• AWS certification or similar credentials are a plus.
• Ability to estimate usage costs and identify operational cost control mechanisms
• Experience with observability and monitoring platforms (e.g. Splunk Datadog)
• Understanding of Continuous Integration and Continuous Delivery concepts and tooling
• Experience of Springboot would be an advantage
  

Soft Skills:

• 9 years of experience as a cloud engineer.
• Strong problem-solving skills with a growth mindset and openness to AI-powered innovation.
• Excellent communication and cross-functional collaboration abilities.
• Capable of managing priorities and meeting deadlines in a fast-paced continuously evolving environment.
• Occasional outside support hours will be required as part of an on-call rota to provide 24/7 cover
• Action Managed Services requests within defined SLAs
• Be familiar with operating in a challenging environment supported from different locations and should also have a strong appreciation of Development processes tool sets and delivery infrastructure and be comfortable working with multiple differing systems and tools.
• Bachelors degree in computer science preferably engineering graduate or equivalent

Right to work requirements:

This role is open only for candidates with indefinite right to work within the USA.

Compensation/Benefits Information (US Applicants Only):

S&P Global states that the anticipated base salary range for this position is $125000 $155000. Final base salary for this role will be based on the individuals geographical location as well as experience and qualifications for the role.
In addition to base compensation this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees please click here.

About S&P Global Market Intelligence

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.

US Candidates Only:Know Your Rights: Workplace discrimination is illegal