Lead Generation Representative
Harrisburg, PA - USA
Job Summary
Job Title: Lead Generation Representative
Monthly Pay: $3533 - $4962 USD per month
Summary:
Every qualified conversation helps a prospective customer reach the right person and gives the sales team a clear next step. The Lead Generation Representative contacts prospects identifies initial interest and arranges introductory meetings without closing sales. This position sits within the lead generation team works under a business development team lead and collaborates with sales representatives and scheduling colleagues. This is a fully remote position offering work from home in Pennsylvania United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.
Job Responsibilities:
- Review assigned prospect queues and incoming inquiries checking contact details previous outreach and stated interests before starting each conversation.
- Make outbound calls through a Contact-center phone system such as RingCentral introduce the purpose clearly and ask whether the prospect can speak.
- Use approved questions to understand business needs purchasing interest and readiness for an introductory discussion with a sales representative.
- Explain relevant product or service information using approved reference materials answering basic questions without making unsupported promises or closing sales.
- Enter conversation summaries qualification answers contact preferences and next steps in a CRM such as HubSpot so colleagues can continue accurately.
- Arrange introductory meetings through a Scheduling and calendar tool such as Calendly checking representative availability and confirming the prospects preferred contact details.
- Send approved meeting confirmations and reminders including the meeting purpose and connection information so prospects know what to expect.
- Follow up on unanswered outreach and missed meetings according to team guidance respecting requests to stop contact and updating statuses promptly.
- Route detailed product questions to sales representatives and raise unclear qualification criteria scheduling conflicts or system problems with the team lead.
- Meet quality expectations through accurate qualification timely outreach complete notes appropriate handoffs and dependable follow-up rather than simply counting completed calls.
Qualifications:
- High school diploma or equivalent.
- No experience required; related experience in lead generation appointment setting telephone outreach or customer-facing work is preferred.
- Understanding of introductory prospect conversations basic lead qualification and the difference between arranging a meeting and completing a sale.
- Ability to learn call scripts and product or service information then explain relevant details clearly without overstating their value.
- Clear spoken and written communication including asking focused questions listening carefully and writing concise conversation summaries for colleagues.
- Willingness to learn the named CRM phone and scheduling systems while following established outreach steps and contact preferences.
- Ability to maintain accurate entries manage follow-up tasks and remain courteous when prospects decline or request another contact time.
- A reliable computer high-speed internet and quiet private workspace plus availability for the 40-hour weekly commitment and agreed working days and shift times.
- Authorization to work in the United States.
Perks & Benefits:
- Fully remote work from home within Pennsylvania with daily responsibilities completed through phone and online systems.
- Structured onboarding and training on the named systems approved conversation guides qualification criteria and meeting handoff procedures.
- Regular check-ins with the team lead to review progress discuss difficult conversations and clarify expectations for upcoming work.
- Build practical skills in lead qualification telephone outreach appointment scheduling and accurate sales handoffs through guided daily practice.
- Health coverage paid leave a 401(k) maternity leave and bonus opportunities.