Lead Fulfillment Technician Memphis, TN

Dragonfly Health is the leading care-at-home data technology and service platform and the industrys first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single efficient solution for caregivers patients and their families. We serve over 145000 patients every day in all 50 states.

Here you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation collaboration and compassion thrive allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.

We offer a dynamic and inclusive workplace where youll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally providing ample opportunities for career advancement continuous learning and skill development.

The dragonfly is symbolic of the transformational impact were making on the industry our people and the lives we touch. We are a guiding force for whats ahead delivering more than equipment and medications but also comfort and peace of are agile and adaptable able to quickly and easily pivot from one point to the next ready for whatever situation or patient need that arises.

• Competitive Pay
• Comprehensive Benefits Package (Health Dental Vision PTO Sick Time 401k w/match etc.)
• Growth Opportunity and Career Advancement
• Agile and Adaptable team culture
• Innovative and revolutionary technology solutions
• A higher calling to provide quality patient care

See how Dragonfly Health is transforming the world of hospice and post-acute care.

• Help coordinate daily fulfillment workflow priorities and coverage to ensure prescriptions are processed safely accurately and on time.
• Monitor workload throughout the shift and help adjust technician assignments and workstation coverage as business needs change.
• Remain hands-on in fulfillment while serving as a go-to resource for workflow questions and more complex processing issues.
• Troubleshoot operational challenges workflow interruptions system issues and other barriers that could impact timely fulfillment.
• Support onboarding training and ongoing development of Fulfillment Technicians while reinforcing standard processes and quality expectations.
• Partner with supervisors and pharmacists on scheduling needs operational initiatives special projects and process improvements.
• Maintain proficiency across fulfillment functions so you can step in where needed and help ensure continuity of pharmacy operations

• Active and unrestricted Pharmacy Technician license in the state of dispensing.
• At least one year of Pharmacy Technician experience.
• Strong working knowledge of pharmacy fulfillment workflows and technician responsibilities.
• Previous experience as a lead trainer subject-matter resource or go-to team resource is preferred.
• Strong communication organization and prioritization skills with the ability to operate effectively in a fast-paced environment.
• A self-motivated dependable team player who can work with limited direction exercise sound judgment and adapt to changing workflow needs.

Our Lead Fulfillment Technicians help turn a busy pharmacy operation into a coordinated dependable team effort. By keeping workflow organized solving problems as they arise developing fellow technicians and stepping in wherever support is needed this role helps ensure medications are processed safely accurately and on time for the patients and customers who depend on us. Its an opportunity to expand your impact beyond your own workload and play a meaningful role in the performance and consistency of the entire fulfillment team.

Required Experience:

IC