Lead Field Service Technician

The Lead Field Service Technician is responsible for leading the installation maintenance troubleshooting and optimization of Building Automation Systems (BAS) and Fire Alarm/Life Safety Systems. This role provides technical leadership to field teams supports complex customer issues ensures compliance with applicable codes and standards and delivers exceptional customer service while driving operational excellence.

Key Responsibilities:

• Lead the installation commissioning maintenance and repair of Building Automation and Fire Alarm Systems.
• Troubleshoot and resolve complex technical issues remotely and on-site to ensure system reliability and performance.
• Provide technical guidance mentoring and support to field service technicians.
• Collaborate with customers contractors and cross-functional teams to develop and implement effective solutions.
• Conduct system testing inspections preventive maintenance and performance verification activities.
• Ensure compliance with company policies NFPA codes regulatory requirements and industry standards.
• Maintain accurate service documentation reports and project records.
• Lead field service projects prioritize multiple tasks and ensure efficient service delivery.
• Conduct customer training on system operation maintenance and best practices.
• Identify process improvement opportunities and implement field service best practices.
• Stay current with industry trends technologies and advancements in BAS and fire/life safety systems.

Must Have:

• 5 years of experience installing servicing troubleshooting and commissioning Building Automation Systems (BAS) Fire Alarm Systems or related building technologies.
• 5 years of hands-on experience with BAS and integrated fire/life safety systems including maintenance repair system upgrades and technical support.
• 5 years of experience interpreting technical drawings wiring diagrams schematics specifications and applicable regulatory codes.
• 5 years of experience leading field service activities installation projects technical teams or customer-facing service operations.
• 5 years of experience managing multiple service calls projects or priorities in a fast-paced field service environment.
• 5 years of experience providing customer support technical guidance and resolving complex system issues both remotely and on-site.
• Demonstrated knowledge of applicable building automation fire alarm life safety and regulatory standards.
• Strong verbal and written communication skills with the ability to effectively interact with customers contractors and cross-functional teams.

We Value:

• NICET certification in Fire Alarm Systems.
• Experience with Honeywell XLS3000 and other fire alarm/life safety platforms.
• Knowledge of NFPA codes standards and compliance requirements.
• Experience leading installation retrofit or modernization projects.
• Demonstrated success driving process improvements and operational efficiencies.
• Continuous learning mindset with a commitment to staying current on industry technologies and best practices.
• Associate or Bachelors degree in Engineering Electronics Fire Protection Building Automation or a related technical field.

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical challenges around energy safety security productivity and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency productivity sustainability and safety in high-growth businesses in broad-based attractive industrial-end markets. Our products and solutions enable a safer more comfortable and more productive worldenhancing the quality of life of people around the more( BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products software solutions and technologies that enable building owners and occupants to ensure their facilities are safe energy efficient sustainable and productive. BA products and services include advanced software applications for building control and optimization; sensors switches control systems and instruments for energy management; access control; video surveillance; fire products; and installation maintenance and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18000 employees globally.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary leading-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid more information visit:Benefits atHoneywell

The application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified Date: August 27 2026

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age race creed color national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex religion or veteran more( Experience:

IC