Lead Field Service Technician Access ControlCCTV

The Lead Field Service Technician is responsible for leading the installation maintenance troubleshooting and repair of electronic security systems including access control CCTV/video surveillance intrusion detection intercom and related low-voltage systems. This role serves as the technical lead for field operations providing guidance to technicians ensuring quality workmanship and delivering exceptional customer service while maintaining compliance with company and industry standards.

You will report directly to our Field Service Manager and youll work out of our Indianapolis IN location on an On-site work schedule.

In this role you will impact the security and safety of our customers by ensuring the proper installation maintenance and troubleshooting of access control and CCTV systems. Your leadership and technical skills will help optimize service delivery and enhance customer satisfaction.

Key Responsibilities

• Lead and mentor field technicians on installation and service projects.
• Install program troubleshoot and maintain access control CCTV intrusion alarm and low-voltage security systems.
• Diagnose and resolve complex technical and network-related issues.
• Perform system testing commissioning upgrades and preventive maintenance.
• Serve as the primary technical point of contact for customers on-site.
• Ensure projects are completed safely on schedule and to company standards.
• Maintain accurate service documentation and reports.
• Support emergency service calls and after-hours troubleshooting when required.

Additional Physical Requirements:

This position requires the ability to lift and carry up to 50 pounds climb ladders and work at varying heights in both indoor and outdoor environments. Candidates must be able to stand walk bend kneel crouch and reach for extended periods safely operate hand and power tools and work in confined spaces or areas above ceilings and below floors as needed.

You Must Have

• 5 or more years of experience installing and servicing electronic security systems.
• 5 or more years of strong knowledge of access control CCTV intrusion detection and low-voltage systems.
• Proficiency with Microsoft Windows operating systems including system configuration software installation troubleshooting and basic network connectivity support.
• Experience leading technicians or acting as a technical lead.
• Ability to read blueprints wiring diagrams and technical documentation.
• Strong troubleshooting and customer service skills.
• Valid drivers license and ability to travel to customer sites.

We Value

• Industry certifications (NICET ESA OSHA or manufacturer certifications).
• Experience with enterprise security platforms and IP-based systems.
• Strong leadership communication and mentoring abilities.
• Knowledge of networking structured cabling and system integration.
• A proactive customer-focused approach with attention to quality and safety.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary leading-edge work and developing solutions side-by-side with dedicated experts in their fields Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical Dental Vision and Life Insurance; Short-Term and Long-Term Disability; 401(k) match Flexible Spending Accounts Health Savings Accounts EAP and Educational Assistance; Parental Leave Paid Time Off (for vacation personal business sick time and parental leave) and 12 Paid more

The application period for the job is estimated to be 40 days from the job posting date; however this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted: June 12 2026

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the worlds most critical challenges around energy safety security productivity and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency productivity sustainability and safety in high growth businesses in broad-based attractive industrial end markets. Our products and solutions enable a safer more comfortable and more productive world enhancing the quality of life of people around the globe.Learn more

THE BUSINESS UNIT

Secure your spaces with integrated access control and identity management solutions. Enable real-time visibility and centralized control by connecting hardware software and cloud platforms. Enhance safety efficiency and user experience with scalable solutions.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age race creed color national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex religion or veteran status.Learn more