Lead Field Quality Technician, Powertrain
Casa Grande, AZ - USA
Job Summary
About Lucid
At Lucid we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability design and engineering ambition and Lucid Air and Lucid Gravity we have designed and built vehicles that have redefined their segments combining exceptional range performance design and expansive space in a single experience.
We achieve this through deep vertical integration with design engineering and productionhappening in-houseacross our global offices the world united by a shared commitment to refusing to settle youcanhelpredefinewhatspossible andshape the future of mobility.
At Lucid we are redefining the future of luxury electric mobility. We are seeking an experienced and hands-on Lead Field Quality Technician to provide technical leadership for vehicle investigations advanced diagnostics root cause analysis corrective action validation and field quality improvement initiatives.
The ideal candidate combines deep automotive and electric vehicle expertise with strong leadership organization and communication skills. This role will guide the daily technical work of Field Quality Technicians coordinate complex vehicle investigations maintain high standards for safety and documentation and serve as a key technical link between Field Quality Engineering Manufacturing Supplier Quality Service Warranty and Program teams.
- Provide day-to-day technical direction coaching and task coordination for Field Quality Technicians supporting vehicle investigations and validation activities.
- Prioritize assignments based on customer impact safety business urgency vehicle availability and investigation needs.
- Coordinate vehicle parts tools equipment and technician readiness for planned investigations.
- Review technical work for completeness accuracy quality safety and adherence to approved procedures.
- Escalate technical risks resource constraints and investigation blockers to Field Quality leadership.
- Support onboarding technical development and knowledge sharing across the technician team.
- Lead advanced diagnosis maintenance repair and upgrades of Lucid vehicles and engineering test vehicles.
- Lead complex investigations across electrical powertrain chassis body thermal infotainment connectivity and software-related systems.
- Direct concern replication failure analysis vehicle inspection component removal evidence preservation and root cause support activities.
- Analyze diagnostic data vehicle logs fault codes electrical measurements communication networks and physical evidence.
- Ensure investigation findings conclusions open questions and recommended next steps are documented and communicated clearly.
- Partner with Field Quality Engineers to plan and execute structured root cause investigations of vehicle and component failures.
- Lead hands-on validation of containment actions permanent corrective actions engineering changes repair procedures and software releases.
- Coordinate support for campaigns containment initiatives fleet monitoring launch activities and escalated field concerns.
- Conduct and oversee road tests and functional evaluations to reproduce concerns and confirm repair effectiveness.
- Provide timely evidence-based technical input during cross-functional issue reviews.
- Promote consistent diagnostic methods standard work accurate work orders data traceability and high-quality technical documentation.
- Ensure safe operation of hand tools power tools torque equipment lifting devices diagnostic equipment and high-voltage systems.
- Maintain an organized clean and safe work environment including test equipment special tools removed components and parts inventory.
- Protect the confidentiality of vehicle testing procedures engineering information customer information and proprietary data.
- Identify opportunities to improve investigation efficiency service diagnostics repair methods and team capability.
- Serve as a primary technical point of contact for technician-level investigation planning and execution.
- Collaborate effectively with Engineering Manufacturing Supplier Quality Service Warranty Program and management teams.
- Communicate technical status risks findings and support needs in a concise and actionable manner.
- Demonstrate ownership sound judgment urgency teamwork and a customer-first mindset.
- High School Diploma or GED.
- Automotive technician degree certification or equivalent work experience.
- Seven years of automotive diagnostics repair quality testing or technical investigation experience.
- Demonstrated experience leading technical work coordinating shop or investigation activities mentoring technicians or serving as a senior technical resource.
- Knowledge of vehicle electrical and mechanical systems diagnostic methodologies and structured problem solving.
- Experience diagnosing complex concerns using scan tools digital multimeters oscilloscopes breakout equipment and related diagnostic tools.
- Knowledge of electric vehicle architecture including High Voltage (HV) and Low Voltage (LV) systems and EV powertrains.
- Ability to interpret wiring diagrams service information engineering drawings technical procedures and diagnostic data.
- Strong planning organization analytical thinking decision-making written communication and verbal communication skills.
- Ability to use Microsoft Office applications and learn proprietary diagnostic and engineering software.
- Valid drivers license and ability to safely operate vehicles for evaluation purposes.
- ASE certification; ASE Master Technician certification is highly desirable.
- EPA Section 609 certification.
- Previous OEM Master Technician certification.
- Extensive experience with electric vehicle diagnosis and repair.
- Working knowledge of CAN bus automotive Ethernet vehicle communication protocols data logging and software troubleshooting.
- Experience supporting engineering investigations vehicle testing launch warranty campaigns or field quality activities.
- Experience training or mentoring automotive technicians.
- Associates or Bachelors degree in Automotive Technology Engineering Technology or a related field.
- Forklift certification.
- Guide the technician team to execute safe disciplined and timely investigations.
- Rapidly diagnose and coordinate resolution of complex vehicle concerns.
- Provide complete and reliable technical evidence that supports engineering decisions.
- Improve the consistency and quality of investigation documentation and validation work.
- Help reduce repeat repairs warranty exposure vehicle downtime and customer disruption.
- Build technician capability through coaching standard work and knowledge sharing.
Essential Physical Requirements:
- Standing and Walking: Ability to stand and walk for 812 hours per shift on hard surfaces in a production environment.
- Manual Dexterity: Frequent use of hands for handling tools assembling components and operating machinery. Requires fine motor skills and grip strength.
- Lifting and Carrying: Ability to lift carry push or pull items weighing 1050 lbs regularly; occasional lifting up to 75 lbs with assistance.
- Reaching and Bending: Routine reaching above shoulders bending and twisting at the waist and squatting as part of processes and tasks.
- Repetitive Motions: Continuous arm hand and wrist movements for tasks such as fastening positioning and installing.
- Climbing: Occasional use of steps to access areas at different heights.
- PPE Expectations: Must wear required PPE (safety shoes gloves protective sleeves eye and hearing protection) as per company safety standards.
At Lucid we do not just welcome diversity we celebrate it. Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race color national or ethnic origin age religion disability sexual orientation gender gender identity and expression marital status or any other characteristic protected under applicable state or federal laws and regulations.
Required Experience:
IC
About Company
Lucid is the future of sustainable mobility, designing electric cars that further reimagines the driving experience.