Lead Enterprise Systems Engineer

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint were looking for passionate people to join our mission. If youre ready to help the worlds best companies optimize their digital applications we invite you to explore a career with us!

Your opportunity

We are seeking an experienced and vision-driven Lead Enterprise Systems Engineer to join our engineering this role you will bridge the gap between business objectives solution architecture and hands-on execution. The ideal candidate remains actively involved in coding (roughly 7080% of the time) while serving as the primary technical point of contact for project stakeholders.

What youll do

Technical Vision & Solution Architecture

• Lead the architectural design development and deployment of resilient scalable solutions in our Salesforce Platform for both Sales & CPQ.
• Translate business and product requirements into clear technical roadmaps and system specifications.
• Establish engineering best practices design patterns coding standards and testing strategies.

Hands-On Execution & Quality Assurance

• Write clean maintainable and highly efficient APEX code alongside the Salesforce development team.
• Conduct thorough code reviews to ensure quality security and performance.
• Manage technical debt proactively balancing speed of delivery with long-term system health.

Team Leadership & Mentorship

• Provide technical guidance direct support and actionable feedback to Salesforce engineers.
• Mentor team members to foster technical growth and career advancement.
• Lead agile ceremonies (sprint planning daily stand-ups technical grooming post-mortems).

Cross-Functional Collaboration

• Partner closely with Technical Managers Enterprise Architects and other Technical Leaders to align on scope timelines and technical feasibility.
• Communicate complex technical concepts clearly to non-technical stakeholders and senior leadership.
• Drive operational excellence by improving CI/CD pipelines automated testing and incident response.

This role requires

• Experience: 5 years of software development experience in Salesforce/CPQ.
• Core Tech Stack: APEX Triggers & Classes Lightning Web Components (LWC) Salesforce Configurations & Workflow Salesforce Security & Administration
• System Design: API design JSON structures Boundary System Architecture.
• Cloud & DevOps: Familiarity with Dev Ops GearSet platform (preferred).
• Agile Expertise: Strong understanding of Agile/Scrum methodologies and tools (e.g. Jira GitHub/GitLab).
• Soft Skills: Excellent problem-solving skills strong verbal and written communication and a collaborative growth-oriented mindset.

Bonus points if you have

• Experience with Salesforce Communities (Portal) Architecture and design.
• Understanding of modern security practices (OAuth Integrated Apps 3rd Party Connectors).

Please note that visa sponsorship is not available for this position.



#LI-JH1 #LI-REMOTE

Fostering a diverse welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to .

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success including fully office-based fully remote or hybrid.

Our hiring process

In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to theSan Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant we will provide more information later in the application process.

Candidates are evaluated based on qualifications regardless of race religion ethnicity national origin sex sexual orientation gender expression or identity age disability neurodiversity veteran or marital status political viewpoint or other legally protected characteristics.

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