Lead Engagement Manager, FDE CMEG

CSQ427R242

The Lead Engagement Manager delivers measurable impact for our Communications Media Entertainment & Gaming (CMEG) customers as well as at the Business Unit (BU) or Regional team level in the Forward Deployed Engineering organization. You will own and independently scope multi-quarter highly complex initiatives to solve problems with no clear precedent operating with high autonomy in high-stakes environments.

The impact you will have:

• Regional Impact: Drive excellence at the BU/Region level contributing to team-level booking targets and consumption goals.
• Complex Problem Solving: Navigate complex regional regulatory or market-specific complexities across multiple countries.
• Mentorship: Coach and support junior Engagement Managers acting as a go-to resource for peers on complex projects.
• Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings.
• Strategic Relationships: Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements.

What we look for:

• 10 years of leadership experience in Professional Services.
• Expert-level understanding of PS&T offerings and the ability to customize solutions for complex environments.
• Proficient thought leadership increasingly viewed as an external expert in the industry.
• Participate in the hiring process to attract top-tier talent.
• Expertise in Databricks architecture ecosystem and strategic account planning.
• Ability to travel up to 25-50% as required.