Lead Digital Product Manager Workplace Tech Workforce Compute
Charlotte, NC - USA
Job Summary
About this role:
If youre already a trusted product leader the most compelling opportunities are often the ones youre not actively pursuing.
Within Wells Fargo the Workplace Technology organization is transforming how employees engage with the tools and environments that enable productivity at enterprise scale. We are seeking a Lead Digital Product Manager to serve as the Workplace Technology Product Lead for Physical Mobile and Virtual Experiencesshaping how tens of thousands of employees interact with their devices environments and digital workspaces every day.
This is a highly visible role with end-to-end accountability for the employee experience across physical devices mobile platforms and virtual environments. You will operate as the single accountable product voice for a broad portfolio that includes endpoint hardware mobile solutions virtual desktops and the integrated experience layer that connects them. Partnering directly with senior technology and business leaders you will translate workforce needs into a clear product strategy disciplined investment priorities and seamless intuitive user experiences.
You wont just influence a roadmapyou will define the why and the what across a diverse set of workplace technologies that underpin how work gets done. This includes ownership of the physical and mobile device experience virtual workspace delivery endpoint management capabilities and the consistency and usability of the end-to-end employee journey across these touchpoints. You will ensure these offerings are not only secure resilient and scalable but also adopted valued and continuously evolving to meet the needs of a dynamic and distributed workforce.
This role sits at the intersection of employee experience enterprise productivity and technology strategy. You will act as a trusted advisor to leadership ensuring investments in workplace technology are aligned to business priorities optimized for usability and efficiency secure and compliant by design and measurable in terms of employee experience and productivity outcomes.
Success in this role goes beyond deliveryit requires driving clarity alignment and measurable value across a complex ecosystem of platforms and stakeholders. You will work closely with engineering operations security risk compliance and support teams to deliver cohesive and scalable physical mobile and virtual workplace experiences.
If you are energized by influencing at scale shaping the future of work and delivering meaningful improvements in how employees engage with their workplace technologyacross devices environments and experiencesthis role offers a level of scope visibility and impact that is rarely available especially for leaders already excelling in their current roles.
Wells Fargo is seeking a...
In this role you will:
Lead the development and execution of complex digital business plans programs and initiatives which have impact across the enterprise with broad impact
Act as key participant in large-scale planning
Review and analyze complex digital strategy for product/functionality/experience area
Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business policies procedures and/or compliance requirements
Lead a broad team of digital professionals to meet deliverables and drive new initiatives
Strategically collaborate and consult with peers colleagues and mid-level to senior managers to resolve issues and achieve goals
Potentially lead projects teams or serve as a peer mentor
Required Qualifications:
5 years of digital product management experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education
5 years leading product strategy or product ownership across endpoint ecosystems including physical devices mobile platforms and virtual desktop environments (VDI/DaaS)
Desired Qualifications:
Deep Experience in End-User Compute (EUC) / Workplace Technology
Proven ability to manage integrated experiences across device types and work environments
Enterprise-Scale Product Leadership
Demonstrated success owning complex multi-platform product portfolios serving large distributed workforces (10k users)
Experience operating as a single accountable product leader defining vision roadmap and investment priorities across interconnected offerings
Employee Experience (EX) and Journey Ownership
Strong track record of improving end-to-end employee experience including onboarding device lifecycle mobility and virtual access
Ability to translate employee pain points into cohesive measurable experience improvements across physical and digital touchpoints
Cross-Platform Product Strategy
Expertise in driving consistent seamless experiences across physical devices mobile endpoints and virtual environments
Familiarity with modern endpoint ecosystems (Windows iOS/Android VDI platforms such as Azure Virtual Desktop VMware Horizon etc.)
Data-Driven Decision Making
Experience defining and tracking product success metrics including adoption performance employee satisfaction and productivity outcomes
Strong ability to use data to drive prioritization trade-offs and executive narratives
Enterprise Governance Risk and Compliance Alignment
Understanding of secure-by-design endpoint strategies including device compliance data protection and regulated environment considerations
Experience navigating risk control and audit requirements in large enterprises (financial services experience a plus)
Operating Model and Lifecycle Management
Experience managing full product lifecycles including hardware refresh OS upgrades mobility evolution and virtualization strategy
Familiarity with endpoint management and automation tooling (e.g. Intune MECM device provisioning patching and policy frameworks)
Executive Influence and Stakeholder Leadership
Proven ability to influence senior leaders across technology business and control functions
Strong communication skills with experience delivering executive-ready strategy roadmaps and investment cases
Cross-Functional Delivery Leadership
Experience working closely with engineering operations security and support organizations to deliver scalable reliable workplace solutions
Ability to drive alignment across distributed stakeholders in a matrixed environment
Financial and Investment Acumen
Experience managing product funding and cost models including hardware lifecycle economics licensing and operational costs
Ability to balance user experience cost efficiency and risk considerations
Innovation and Future of Work Orientation
Understanding of emerging trends in hybrid work device convergence virtualization and AI-enabled workplace experiences
Demonstrated ability to evolve product strategy in line with future workforce needs and tech
Job Expectations and Core Values:
Be Humble:Youre smart yet always interested in learning from others
Work Transparently:You always deal in an honest direct and transparent way
Take Ownership:You embrace responsibility and find joy in having the answers
Learn More:You regularly self-educate and improve your skill set.
Show Gratitude:You show appreciation and respect to those you work with
This is a Hybrid role requiring someone to be in the office 3 days a week.
There is no Visa Sponsorship Available for this role.
Posting End Date:
25 Jun 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#DNP-INDRequired Experience:
IC
About Company
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