Lead Customer Engagement Engineer

As an integral member of the HSV Customer Support Team you will work with our customers and field AE teams and R&D groups to provide technical support for our Palladium Protium and Virtual Protocol (PDAPP) products. You will enjoy the experience and challenge in working with a broad spectrum of designs and customers.

Responsibilities includes:

• Taking ownership and quickly drive to resolution product issues reported by field AEs and customers.
• Debug customer reported failures produce test cases to replicate failure and log issues with HSV R&D teams.
• Recommend potential workaround or application level solutions to customers when necessary.
• Test R&D fixes/patches.
• Work with customer and internal groups to spec out enhancement requests.
• Testing new product features for future s/w releases or h/w platform including participation in internal beta activities.

Position Requirements:

• Requires a BS-EE/CE (MS-EE/CE preferred) with a minimum of 5 years experience in design and/or verification of complex digital designs or Applications engineering/technical support role.
• Strong knowledge of design debug techniques and a strong understanding in logic design.
• Knowledgeable in verification methodologies for complex EDA environments.
• Proficiency in HDL language like Verilog System Verilog and VHDL. Ability to create test cases to replicate customer issues quickly.
• Proficiency in Unix/Linux scripting languages (ksh/bash/csh).
• Proficiency in PCIe USB and Ethernet protocol.
• Proficiency in TBA SVA SV coverage Low Power(UPF). UVM experience is a plus.
• Experience with emulation Cadences Palladium product preferred.
• Excellent communication skills. Must have ability to communicate complex issue to internal teams and customers in a clear and concise manner.
• Occasional travel may be required to resolve critical customer issues.
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The annual salary range for California is $119000 to $221000. You may also be eligible to receive incentive compensation: bonus equity and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications skill level competencies and work location. Our benefits programs include: paid vacation and paid holidays 401(k) plan with employer match employee stock purchase plan a variety of medical dental and vision plan options and more.