Lead, Corporate Communications & Reputation Management

Position Summary

TheLead Corporate Communications & Reputation Managementis responsible forprotecting and enhancing the reputation of Kraft Heinz through strategic communications across corporate brand financial performance crisis and issues management industry advocacy and digital reputation. This role helps build confidence among key audiences and protects the business from external pressures and reputational threats. This is a Hybrid position 3 days/week in office in Chicago IL (AON Center)

Reporting to the DirectorofCorporateCommunications & Reputation Managementthis roleserves as a trusted advisor to senior leaders proactivelyidentifyingreputation risks and opportunities and ensuring consistent compelling storytelling across all stakeholder audiences.

Key Responsibilities

Corporate Brand & Reputation Strategy

• Supportcorporate narrative development ensuring alignment with company purpose business strategy growth ambitions and values.

• Measure and report on reputation performance through mediastakeholder and digital sentiment metrics.

Financial & Business Performance Communications

• Support communications surrounding earnings announcements investor events business updates organizational changes and major strategic initiatives.

• Translate complex financial and operational information into clear compelling narratives for non-financial audiences.

Crisis & Issues Management

• Supportreputation risk assessment and monitoring efforts across business regulatory operational and consumer-facing issues.

• Maintain and evolve crisis preparednesstools and infrastructure includingplaybooksandresponse protocols trainingand simulationsand technology/AI tools for monitoring message testing andrisk detection.

• Support real-time crisis response partneringwith Zone communications teams as well asLegal Government Affairs Food Safety Quality HR and Operations.

Industry Issues & Public Affairs Communications

• Develop communications strategies around industry issuesimpactingKraft Heinzs reputation and license tooperate.

• Collaborate with Government Affairs and subject matter experts to proactively shape stakeholder understanding of key industry topics.

Digital Reputation& Channel Strategy

• Oversee digital reputation strategy and lead the evolution of corporate owned and social channels.

• Leverage social listening and AI-powered intelligence tools totrack digital reputation competitivelandscapeand reputationalrisks.

Qualifications

• 7 years of progressive communications experienceagency andin-housecorporate communications experience preferred

• Experience managing corporate financial communications including working with internal partners such as Investor Relations

• Experience supporting corporate crisis communications including serving on cross-functional response teams preferred

• Ability to quickly assess complex situations and make sound decisions

• Strong instinct for what is andisnt a story with a clear understanding of reputational risk vs. opportunity

• Balances short-term needs with long-term brand and corporate narrative

• Confident credible advisor to senior leaders; able to challenge constructively and influence decisions

• Ability to distill complex business strategies into clear compelling narratives