Lead Clinical Program SupervisorMental Health Professional Crisis Stabilization (Kalispell, MT)

AWARE is stabilizing Crisis Stabilization services and seeking a Lead Clinical Program Supervisor/Mental Health Professional Person to oversee operations and clinical programming at a Crisis Stabilization Facility. This position also functions as a Mental Health Professional Person (MHPP) in accordance with Montana DPHHS Mental Health Center this leadership role you will guide a multidisciplinary team providing short-term intensive recovery-oriented services to adults children and families experiencing a mental health crisis. Your work will ensure that services are clinically sound trauma-informed person-centered and compliant with state regulatory requirements. We offer a collaborative supportive environment that values clinical excellence integrity and unconditional care. If you are a licensed mental health professional with strong leadership skills and a passion for crisis services we encourage you to apply.

Responsibilities:

Program Leadership & Oversight

• Provide overall clinical and program leadership for the Crisis Stabilization Facility in alignment with Montana DPHHS Mental Health Center ARMs.
• Ensure the delivery of high-quality recovery-oriented Crisis Stabilization services in the least restrictive environment.
• Develop implement and monitor program policies procedures and workflows to support safety effectiveness and regulatory compliance.
• Oversee day-to-day operations including staffing patterns scheduling and coordination of services.

Clinical Supervision & MHPP Functions

• Serve as the designated Mental Health Professional Person (MHPP) for the Crisis Stabilization program fulfilling all functions required under applicable ARMs.
• Provide clinical supervision consultation and direction to Crisis Stabilization Support Professionals and other direct care staff.
• Review and sign off on assessments Individual Treatment Plans safety plans and discharge/transition plans as required.
• Support staff in using evidence-informed interventions trauma-informed care and effective de-escalation strategies.
• Facilitate regular clinical team meetings case reviews and critical incident debriefings.

Assessment Treatment Planning & Service Delivery

• Conduct or oversee comprehensive mental health assessments risk assessments and crisis evaluations.
• Develop review and update person-centered strengths-based treatment and crisis stabilization plans in collaboration with individuals families and the team.
• Ensure timely appropriate admissions continued stay reviews and discharges/step-downs consistent with medical necessity and ARMs criteria.
• Provide direct clinical services as appropriate to licensure (e.g. brief therapy crisis intervention family consultation).

Quality Compliance & Documentation

• Ensure program adherence to Montana DPHHS Mental Health Center ARMs and all applicable licensing credentialing and payer requirements.
• Monitor documentation quality timeliness and clinical integrity within the electronic health record.
• Track key performance indicators (e.g. length of stay readmission rates incident trends) and implement quality improvement initiatives.
• Participate in audits reviews and corrective action planning as needed.

Training Staff Development & Culture

• Lead onboarding training and ongoing competency development for Crisis Stabilization staff (clinical and direct care).
• Promote a culture of unconditional care safety respect and accountability.
• Coach and mentor staff in trauma-informed person-centered and culturally responsive practices.
• Ensure all staff maintain required certifications (e.g. CPR/First Aid crisis intervention H.E.L.P. strategies).

Collaboration & Community Relations

• Coordinate with hospitals law enforcement mobile crisis teams outpatient providers schools and other community partners to support appropriate referrals and transitions.
• Represent the Crisis Stabilization Facility in internal and external meetings workgroups and community collaborations.
• Support integration of crisis services within AWAREs broader continuum of care.

Risk Management & Safety

• Oversee implementation of safety protocols emergency procedures and behavioral crisis response practices.
• Review and respond to incident reports ensuring follow-up documentation and preventive actions.
• Promote an environment that prioritizes the physical and emotional safety of individuals served and staff.

Required Education & Licensure (MHPP)

• Masters degree in a mental healthrelated field (e.g. Social Work Counseling Psychology Marriage & Family Therapy Psychiatric Nursing or related).
• Current Montana licensure (or license-eligible) as one of the following consistent with MHPP requirements: LCPC LCSW LMFT Psychologist APRN-Psych or other qualifying mental health license per ARMs.
• Must meet all criteria to function as a Mental Health Professional Person (MHPP) under Montana DPHHS Mental Health Center ARMs.

Experience

• Minimum 35 years of post-graduate clinical experience in mental health with at least 12 years in crisis services acute care or a similar high-acuity setting strongly preferred.
• Prior supervisory or program leadership experience preferred.
• Experience working with individuals across the lifespan and with co-occurring disorders is highly valued.

Knowledge Skills & Abilities

• Strong understanding of crisis intervention risk assessment de-escalation and stabilization practices.
• Working knowledge of Montana DPHHS Mental Health Center ARMs and other relevant regulatory standards.
• Demonstrated ability to provide effective clinical supervision and leadership to multidisciplinary teams.
• Excellent skills in assessment treatment planning documentation and clinical decision-making.
• Ability to remain calm decisive and compassionate in high-stress situations.
• Strong communication collaboration and conflict-resolution skills.
• Commitment to trauma-informed recovery-oriented culturally responsive care.

Additional Requirements

• Must have or be willing to obtain a valid Montana Drivers License and meet acceptable driving record standards.
• Must successfully pass required criminal and protective services background checks.
• CPR/First Aid certification (or willingness to obtain upon hire); agency training provided as needed.

Benefits:

AWARE proudly offers an excellent benefits package uniquely designed to support you and your family in staying well professional growth and achieving financial security.

AWAREs benefits include:

• Quarterly Financial Bonus Program
• Tuition Advancement Program
• Health Insurance
• Dental/Vision Insurance
• 401(k) with company match
• Life Insurance
• Wellness programs
• Generous paid time off

We are proud to be an equal opportunity employer.