Lead Analyst AI Change Management

The base salary range for this position is dependent upon experience and location ranging from $141120 to $176400

What We Offer:

• Competitive benefits and growth opportunities

• Generous performancebased bonuses

• 12% 401(k) match

• Comprehensive health dental and vision insurance

• Tuition reimbursement

• Professional development and clear career advancement pathways

For more information please visit: Benefits - Avangrid

Job Summary

Lead AI Change Management is responsible for leading transformation change management activities that enable business adoption of digital data and Artificial Intelligence (AI) enabled ways of working across the utility enterprise. This role partners with business stakeholders Data & AI Enterprise Architecture People & Organization Communications Legal/Compliance Talent and Information Technology to assess change impacts design adoption strategies build stakeholder alignment and ensure sustainable adoption of transformation initiatives. This role translates transformation goals into practical change plans communication and training approaches readiness metrics and stakeholder engagement activities that drive measurable value realization while supporting responsible AI adoption and risk-aware change practices.

Key Responsibilities

Transformation change strategy & execution: Develop and execute structured change management strategies for enterprise transformation initiatives including digital data process and AI-enabled programs; define change approach roadmap adoption plan and success measures.

AI change management & responsible adoption: Lead change activities that help employees understand trust and effectively adopt AI capabilities including role-based impacts responsible use expectations human-in-the-loop practices model limitations privacy security and governance requirements.

Stakeholder engagement & alignment: Identify and manage stakeholder groups across operations customer corporate functions OT IT HR legal/compliance and leadership; facilitate engagement sessions readiness discussions and feedback loops to secure alignment and reduce adoption risk. Develop and manage business change champion and AI ambassador networks to accelerate adoption gather feedback identify resistance and promote best-practice sharing across the enterprise.

Change impact assessment & readiness: Assess current-state processes operating model impacts role changes skills gaps adoption barriers and resistance points; translate findings into readiness plans mitigation actions and targeted interventions. Integrate change management activities into agile delivery product development release management and business deployment processes to ensure adoption planning begins early in the initiatives lifecycle.

Communications & training enablement: Partner with Communications P & O business leaders and program teams to develop clear messaging leadership talking points training materials user guides office hours and adoption campaigns that support successful transition.

Business process redesign & adoption support: Support process redesign and operating model changes needed to embed transformation outcomes into day-to-day work; coordinate with business teams to align procedures controls accountabilities and adoption milestones.

Metrics value realization & adoption monitoring: Define and track change adoption KPIs including stakeholder readiness training completion usage proficiency satisfaction behavior change operational impact and value realization; prepare executive-ready reporting and insights. Analyze user adoption patterns using platform telemetry survey feedback training participation and business KPIs to identify adoption gaps and recommend targeted interventions.

Risk governance & compliance partnership: Embed change management into governance checkpoints and project lifecycles; coordinate with AI governance legal/compliance cybersecurity privacy and risk teams to ensure adoption plans reflect applicable policies and controls.

Sustainment & continuous improvement: Support pilot-to-production transitions adoption reinforcement lessons learned continuous improvement cycles and post-implementation sustainment plans to ensure transformation benefits are realized and maintained.

AI literacy and workforce capability development: Partner with business leaders HR/P&O and learning teams to develop AI literacy programs role-based learning pathways AI champion networks and workforce upskilling initiatives that improve organizational readiness and AI fluency.

Required Qualifications

• Bachelors degree in Computer Science Data Science or a related field of study and eight (8) years of relevant experience.
• Relevant experience includes leading organizational change transformation business process improvement digital adoption or enterprise program implementation in complex environments.
• Experience supporting cross-functional transformation initiatives that require stakeholder alignment communications training readiness planning and adoption measurement.
• Prior experience with change management business transformation process redesign communications learning/adoption operations or technology-enabled program delivery.
• Ability to build change strategies impact assessments stakeholder maps readiness plans resistance mitigation actions adoption plans and sustainment approaches.
• Encompasses a practical understanding of responsible AI adoption human-centered change data privacy model risk explainability security and governance concepts as they relate to employee adoption.
• Proven ability to facilitate cross-functional workshops align diverse stakeholder groups and translate complex transformation topics into clear audience-specific messages.
• Ability to partner with communications HR business leaders and program teams to create launch materials role-based training office hours and adoption campaigns.
• Capability to define adoption metrics usage indicators behavior-change measures readiness dashboards and executive reporting that connect change activity to business outcomes.
• Prior experience supporting pilots release planning transition activities operational handoffs post-go-live reinforcement and continuous improvement for transformation initiatives.

Preferred Qualifications

• Prior experience with data/AI within utility operations.
• Experience in power and utilities energy infrastructure regulated industries or heavy asset industries.
• Familiarity with change management methodologies such as Prosci ADKAR Kotter agile change design thinking or human-centered adoption practices.
• Experience supporting AI automation analytics ERP CRM field operations customer experience or workforce transformation programs.
• Certification in change management project/program management agile communications or learning/adoption.

Competencies

• Growth & Continuous Improvement
• Initiative & Change
• Focused on Results
• Customer Centric (internal and/or External)
• Communication
• Collaboration
• Leadership (people managers/leaders)

Company:

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race color religion national origin gender sexual orientation age marital status disability protected veteran status or any other status protected by federal state or local law.
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Avangrid employees may be assigned a system emergency role and in the event of a system emergency may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut Maine Massachusetts and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission operations and cyber security business areas in Connecticut Maine Massachusetts and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections training audit engagement and required evidence retention and will be communicated by the employees management.

Job Posting End Date: