Lead Airport Agent Ramp

Who we are:

Would you liketo work for a stable secure and fast-growing airline where you will be stimulated challenged and have the opportunity to develop your career If so read on!Comeandwork with the best of the best at Envoy Airwhere you will join a team committed toprovidingoutstanding service.

We offer:

• Amazingemployee flight privileges within the American Airlines global network

• Training and development programs to take your career to the next level
• Comprehensive health and life benefits(subject to location)

How will you make an impact

Responsibilities

• Responsible to management for the coordination of the overall operation within an assigned functional area

• Ensure adequate operational coverage; responsible for scheduling and manpower utilization
• Maintain a safe dependable and consistent operation
• Conduct Agent observations
• Schedule and administer local training including new hire training
• Maintain supplies and inventory control logs

• Prepare customer correspondence investigate discrepancies and compile statistical data for reports
• Complete administrative duties
• Perform Station Agent work within the ramp service operation as required
• Load and unload baggage and cargo on and off aircraft
• Transport items between terminals aircraft and the bag room using belt-loaders tugs carts and other equipment

• Marshal aircraft which requires working closely with teammates to ensure a safe path
• Clean and service cabin interiors including seatback pockets cushions tray tables overhead bins cockpit galley and the lavatory
• De-ice aircraft which requires using equipment to apply chemicals/compounds if applicable
• Organize work groups and handlemultiple priorities in a fast-paced environment

Who were looking for

Requirements

• Minimum Age: 18
• High school diploma GED or internationalequivalent

• Possess a valid unexpired and unsuspended REAL ID-compliant state drivers license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.

• Ability to work rotating shifts including nights holidays weekends days off and be able to report to work on a regular and timely basis
• Flexible to work additional hours beyond the regular shift on short notice and as needed due to operational necessity
• Must be able to perform all duties in various weather conditions and time constraints
• Must be able to carry bend lift and turn with bags and other items weighing up to 75 lbs.
• Demonstrated ability to communicate verbally and in writing
• Ability to read write fluently speak and understand the English language
• Possess the legal right to work in the United States
• A minimum of one year of customer service experience preferred
• Previous experience in a team-lead capacity preferred
• Organization and interpersonal skills are necessary
• Above-average qualities of leadership initiative and judgment are essential
• Administrative background preferred
• Above average attendance preferred
• Some locations may desire previous airline experience including working knowledge of an airlines ticketing system and/or ramp operations

Please note: The description is intended to provide a brief overview of the position. Its not intended to be an exhaustive list of all responsibilities duties expectations and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.