Lead AI OpsSRE Engineer

Role Summary
We are looking for a strong hands-on Lead AI-Assisted SRE / AIOps Engineer to help operationalize and scale an SRE agent-driven operations model. This role will lead the onboarding of existing scripts SOPs and operational workflows into the SRE agent while also supporting production releases validation incident response and operational governance.
This is not a pure support role. The ideal candidate must be technically strong practical and capable of using independent judgment rather than relying blindly on AI outputs.

Experience
Total 14 years of experience required and around 5 years of hands-on experience in IT operations cloud operations SRE platform support or production engineering
Proven experience in production support incident handling automation and operational troubleshooting
Experience working with monitoring observability scripting and release validation
Must have AIOps AI-assisted operations or automation-led support models Experience.

Key Responsibilities
Lead the adoption and operationalization of the SRE agent across support and reliability workflows
Translate existing scripts runbooks SOPs and operational knowledge into agent-compatible workflows
Work with teams to identify which use cases should be automated semi-automated or remain human-driven
Validate agent outputs recommendations and remediation steps before operational use
Support production releases release validation smoke testing and post-release health checks
Drive troubleshooting during incidents and ensure proper root cause analysis and follow-through
Improve alert handling event correlation and operational response patterns
Coordinate with engineering operations and platform teams on onboarding and process changes
Mentor junior engineers and guide them on workflow design validation and operational execution
Maintain high-quality documentation runbooks and operational standards

Required Technical Skills
Strong hands-on scripting experience in PowerShell Python Shell/Bash
Experience with monitoring alerting logs dashboards and incident workflows
Good understanding of production support processes release support and validation practices
Experience with cloud platforms preferably Azure
Familiarity with ITSM/ticketing tools such as ServiceNow Jira or similar
Ability to understand existing operational scripts and modernize them into scalable workflows
Experience with APIs integrations or automation pipelines is preferred
Exposure to Kubernetes / AKS/AI tools - ChatGPT copilot is a plus.

Muskan Attar

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