Lead, Aftersales Technology

Here at Scout Motors were carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand its a legacy steeped in a culture of exploration caretaking and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasnt been around for a while electrifying it digitizing it and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play with vehicles that are equally at home at a camp site a job site or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements an all-electric powertrain as well as the Harvester range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors we empower our talented inclusive and entrepreneurial teams to innovate. What makes a Scout employee Someone who is a visionary and a leader who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If youre ready to drive change and make history apply now!

Summary

We are seeking a Lead for Aftersales & Retail ERP to own the strategy roadmap and delivery of technology platforms that support Scout Motors Aftersales Service Parts and Retail ERP capabilities. This role will lead a portfolio spanning Aftersales ERP DMS service operations parts logistics technical service systems warranty and recall touchpoints and required VW Group systems.

This is a hands-on domain leadership role responsible for translating Aftersales business capabilities into scalable production-ready systems. The role will partner closely with Commercial Operations Digital Products Enterprise Architecture Platform Engineering Data/Integration Security Finance and VW Group stakeholders to ensure Scouts Aftersales technology landscape is launch-ready supportable and aligned to enterprise standards.

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Own the strategy roadmap and delivery of Aftersales and Retail ERP systems supporting service operations parts management DMS warranty recall technical service and related retail capabilities.
• Serve as the Commercial IT domain owner for the Aftersales ERP template coordinating solution design vendor execution phased rollout integration testing deployment and transition to operations.
• Translate business requirements across Aftersales parts logistics service operations and technical service into system capabilities integration needs data requirements and implementation plans.
• Lead cross-functional alignment across Commercial Operations Digital Products ERP Finance Data Platform Engineering Security and other system teams to resolve dependencies and drive decisions.
• Evaluate build buy and other system options ensuring recommendations are based on business value launch readiness integration complexity cost scalability and long-term supportability.
• Ensure all Aftersales and Retail ERP solutions align with enterprise architecture integration patterns data governance security requirements release management and operational readiness expectations.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location inNovi Michigan.
• This role requires 4-5 days per week in the office with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the companyfrom time to time.

We expect all Scout employees to have integrity curiosity resourcefulness and strive to exhibit a positive attitude as well as a growth mindset. Youll be comfortable with change and flexible in a fast-paced high-growth environment. Youll take a collaborative approach to achieve ambitious goals. Heres what else youll bring:

• Proven track record delivering complex enterprise systems in a matrixed business and technology environment.
• Strong understanding of automotive Aftersales service operations parts logistics retail operations DMS ERP or related commercial systems.
• Experience working with large-scale ERP DMS CRM service parts inventory logistics or warranty platforms.
• Ability to translate business processes into system capabilities functional requirements integration needs and delivery plans.
• Strong vendor management skills including RFI/RFP support solution evaluation implementation oversight and delivery accountability.
• Experience partnering with enterprise architecture integration data security infrastructure and operations teams.
• Strong stakeholder management skills including the ability to influence senior business and IT leaders through ambiguity.
• Ability to manage multiple workstreams dependencies risks and decisions while maintaining focus on launch readiness.
• Bachelors degree in information technology business engineering or related field.
• 12 years of experience in IT business systems product delivery ERP implementation or solution delivery; automotive or mobility experience preferred.

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting with an iconic brand at its foundation. In addition Scout provides competitive compensation and benefits to support your physical mental and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides select highlights:

• Competitive insurance including:
  • Medical dental vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement jury duty voting time or military leave

This is a full-time exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidates skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range $160000.00 - $192500.00

Internal leveling code: IC7

Notice to applicants:

• To be considered for career opportunities at Scout Motors applicants must be 18 years of age or older.
• Residing in San Francisco:Pursuant to the San Francisco Fair Chance Ordinance Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing inLos Angeles:Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing inNew York City:This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer.Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status disability pregnancyor anyother characteristicsprotected by law.Scout Motors is committed to compliance with allapplicablefairemploymentpractice laws.If you require reasonable accommodation to complete a job application pre-employment testing or a job interview or to otherwise participate in the hiring process please contact