Lead AdvisorCoach- TRIO EOC & Upward Bound (UEC)

About University Enterprises Corporation at CSUSB

(This is not a state position)

University Enterprises Corporation at CSUSB (UEC) supports the universitys educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. Were responsible for business enterprises on campus including but not limited to dining bookstore convenience store and vending services. We also serve as the grantee for federal state and local funding for research and sponsored projects.

Position Summary

Temporary Staff Non-Exempt Full Time Benefited position through 9/30/2026 (Appointment may be renewed annually based upon availability of funds availability of work and satisfactory job performance).

Salary: $3200.00-$3500.00 per month.

Location: CSUSB and PDC Campuses- Multiple Sites.

Work Schedule

40 hours per week. Typically Monday-Friday from 8:00AM - 5:00PM. Evening and weekend availability is required.

First Review Deadline

This position will remain open until filled.

Typical Activities

Under minimal supervision of the Program Direcotr and Program Manager the Lead Advisor/Coach will work independently to:

• Provide Direct Services: Deliver academic college and career readiness support to high school students and adult learners at assigned program sites.
• Lead and Supervise Part time Staff (Coaches/SAs): Mentor train and coordinate part-time Success Coaches and student staff to ensure consistent high-quality services.
• Recruitment and Eligibility Determination: Support participant recruitment efforts determine eligibility and review applications and supporting documents.
• Case Management: Maintain a caseload of participants keeping detailed and accurate records of all services and activities in the programs student records management system (Blumen).
• Educational & Career Guidance: Assist participants with exploring applying and enrolling into postsecondary education programs workforce readiness resources and certificate programs/training opportunities.
• Financial Aid Assistance: Guide participants through financial aid processes including FAFSA state and federal grants scholarships and loan programs.
• Outreach and Representation: Represent TRIO EOC and Upward Bound programs at community outreach events college admissions presentations financial aid workshops and parent nights.
• Partnership Development: Build and maintain effective relationships with school staff community partners and other stakeholders to support participant success.
• Program Coordination: Coordinate logistics for program activities including transportation field trips workshops and special events to ensure safety and compliance.
• Training & Development: Develop and deliver training sessions for Success Coache/student staff to ensure consistent program delivery and professional development.
• Policy Compliance: Adhere to all CSUSB UEC OPP TRIO EOC and TRIO Upward Bound policies procedures and reporting requirements.
• Team Collaboration: Work closely with program managers and other OPP staff to align services minimize duplication and respond effectively to participant needs.
• Travel Required.
• Other Duties as Assigned: Perform additional duties to support the success of TRIO EOC and Upward Bound programs as directed by the Director or Program Managers.

Minimum Qualifications

• Education:Bachelors degree from an accredited institution.
• Experience:
• 3 years of relevant professional experience in (field/area e.g. education student services program management).
• Experience working with (specific populations e.g. first-generation college students TRIO programs or other relevant groups).
• Demonstrated experience in competencies relevant to the role such as program coordination student advising data management outreach or leadership is an asset.
• Knowledge:

  • Principles and practices of academic advising career counseling and college access programs.
  • Financial aid processes including FAFSA state and federal grants scholarships and loan programs.
  • Postsecondary pathways (certificate programs vocational/trade schools community colleges and four-year universities).
  • Barriers to education faced by first-generation low-income and
    system-impacted individuals.
  • Data management and reporting procedures including use of student records systems such as Blumen.
  • University state and federal regulations related to TRIO and similar programs.

• Skills:
  • Strong interpersonal and communication skills both written and oral.
  • Effective leadership mentoring and training of part-time staff and student employees.
  • Excellent organizational and time-management skills to handle multiple priorities.
  • Skilled in outreach recruitment and community engagement.
  • Proficiency in Microsoft Office Suite Google Workspace and database systems.
  • Problem-solving and conflict-resolution skills to support diverse student populations.
• Abilities:
  • Build and maintain positive relationships with students families school staff and community partners.
  • Provide culturally responsive services to individuals from diverse backgrounds.
  • Work independently with minimal supervision while also functioning as part of a collaborative team.
  • Manage and maintain accurate participant records and reports.
  • Adapt to varying work environments (office school sites outdoor events) and flexible schedules including evenings and weekends.
  • Exercise sound judgment maintain confidentiality and adhere to program policies and regulations.
• Travel:
  • Regular travel between CSUSBs San Bernardino and Palm Desert campuses partner school sites and community locations within the programs service area (Riverside and San Bernardino Counties).
  • Frequent travel to support outreach events college visits field trips and workshops during weekdays evenings and occasional weekends.
  • Ability to transport program materials and supplies to and from event sites as needed.
  • Valid California drivers license proof of current automobile insurance and CSUSB Defensive Driving Certification are required prior to driving on behalf of the program.
  • Occasional overnight travel may be required for conferences trainings or extended program events/activities.

Preferred Qualifications

• Experience in TRIO programs or other federally funded educational programs.
• Strong knowledge of college access retention strategies and first-generation student support.
• Proven ability to develop and implement programs workshops or initiatives that support student success.
• Excellent interpersonal communication and organizational skills with experience working collaboratively across departments or with community partners.
• Proficiency in Office Suite student information systems and/or data management platforms.
• Experience working with justice-impacted individuals.

• Benefits Include:
• Medical Dental Vision Flex Cash option
• CalPERS Retirement and CalPers 457
• Group Term Life/ Accidental Death & Dismemberment (AD&D)
• Holidays & Personal Holiday
• Vacation and Sick pay accruals
• Educational Assistance Benefit is based on availability of funding.
• Workers Compensation Unemployment Insurance State Disability Insurance

University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race sex gender color age religion national origin ancestry marital status sexual orientation physical or mental disability pregnancy medical condition genetic characteristics status as a disabled veteran or disabled veteran of the Vietnam era.

To view the UEC Affirmative Action Program please contact UEC Human Resources at Monday through Friday between the hours of 8:00am and 5:00pm.

As an equal opportunity employer University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UECs career website as a result of your disability. You may request reasonable accommodations by contacting UECs Human Resources Manager at

EEO AA Policy Statement

Employment of Individuals with Disabilities and Protected Veterans

Supplemental Information

UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.