LAN Support Specialist

Position Title:

LAN Support Specialist

Pay Rate:

$69500 - $92600

Category/Shift:

Salaried Full-Time

The Job You Will Perform:

• This role supports several sites across a geographical area and requires up to 50% travel (Gilroy Salinas Tracy Modesto Fremont to name a few).

• Reports to and works with a manager to provide technical support for client infrastructure and software at assigned sites while partnering with facility managers or site contacts to set priorities.

• Manage day-to-day break/fix support for workstations servers RF devices printers and other network-connected devices.

• Perform assigned project tasks and action items within established timelines.

  • This includes installation configuration and moves of standard supported devices as well as implementation of approved processes.

• Perform installation and configuration tasks for standard devices as part of refresh lifecycle programs for workstations printers RF devices servers network switches and access points.

• Works with minimal supervision and is capable of handling routine to highly technical issues with solid communication skills.

• Maintain site documentation including inventory records ticket updates and time tracking.

• Serve as a liaison with second- and third-level IT support teams to help expedite issue resolution.

• Participate in on-call support for primary locations and regional rotation coverage and travel between supported sites as needed.

The Skills You Will Bring:

• Associate degree in Information Systems or equivalent experience.

• 5 years of related Information Systems experience

• Demonstrated strengths in the following competencies:

  • Action Oriented

  • Planning

  • Time Management

  • Oral and written communication

  • Customer Focus

  • Integrity & Trust

  • Functional and technical skills with a willingness to learn

• Demonstrated ability to work:

• With minimum supervision

• Effectively with all levels in the organization

The Benefits You Will Enjoy:

International Paper offers a benefits package that includes health welfare and retirement plans including Medical Dental Life insurance Flexible Spending Accounts Short-term and Long-term Disability 401(k) Company-funded retirement contributions Paid Time Off Education & Development (including Tuition Reimbursement) Student Loan Repayment Assistance and Voluntary Benefits including insurance for home auto vision and pets.

The Career You Will Build:

• Learn and grow IT skills on an innovative team

• Leadership training

• Promotional opportunities

The Impact You Will Make:

We continue to build a better future for people the plant and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and youll see why our team members say theyre Proud to be IP.

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets IPride Women in IP and the African American ENC. We invite you to bring your uniqueness creativity talents experiences and safety mindset to be a part of our increasingly diverse culture.

The Company You Will Join:

International Paper (NYSE: IP) is a global leader in sustainable packaging solutions. Together with our customers we make the world safer and more productive one sustainable packaging solution at a time. Headquartered in Memphis Tenn. we employ approximately 39000 colleagues globally who are committed to creating whats next. We serve customers worldwide with manufacturing operations in North America Latin America North Africa and sales for 2024 were $18.6 billion. Additional information can be found by visiting .

International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.

International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact or .