Enter a job title or keyword
Lake Eye Associates Patient Care Representative
Job Location:
Job Location:
Tavares, FL - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
7 August 2026 (Yesterday)
Posted:
Application Deadline:
4 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
PATIENT CARE REPRESENTATIVE
About US Eye:US Eye is a physician-led patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider are one of the nations leading multi-specialty physician groups providing patients with care in ophthalmology optometry dermatology and facial surgery. With 55 clinics and 5 surgery centers led by over 100 providers and more than 1200 team members system wide we deliver world class care to patients throughout Florida the Carolinas and Virginia.
About Lake Eye Associates:Fromgeneral eye careto ground-breakinglaser cataract surgeryand cosmeticeyelid surgery Lake Eye Associates offers compassionate treatments for a wide range of eye conditions and diseases. Every treatment is performed and managed by our experienced ophthalmologists and helpful highly trained also proudly offer on-siteoptical departmentsthroughout our locations making us the premier destination for a lifetime of clear and healthy vision.
About US Eye:US Eye is a physician-led patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider are one of the nations leading multi-specialty physician groups providing patients with care in ophthalmology optometry dermatology and facial surgery. With 55 clinics and 5 surgery centers led by over 100 providers and more than 1200 team members system wide we deliver world class care to patients throughout Florida the Carolinas and Virginia.
About Lake Eye Associates:Fromgeneral eye careto ground-breakinglaser cataract surgeryand cosmeticeyelid surgery Lake Eye Associates offers compassionate treatments for a wide range of eye conditions and diseases. Every treatment is performed and managed by our experienced ophthalmologists and helpful highly trained also proudly offer on-siteoptical departmentsthroughout our locations making us the premier destination for a lifetime of clear and healthy vision.
Job Summary:Patient Care Representatives are responsible for maintaining a friendly professional environment as our first and last point-of-contact for our patients. It is important that Patient Care Representatives are polite attentive and organized to enhance the overall patient experience.
Essential Job Functions:
- Greet and direct all patients visitors and staff upon entry of the practice.
- Monitor the reception areas throughout the day and provide assistance as needed.
- Verification of insurance coverage for patients
- Provide a pleasant and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
- Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
- Attend to walk-in patients scheduling inquiries and prescription/record pick-up as necessary.
- Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
- Cross-check and update next-day charts as evidenced by the appointment schedule.
- Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
- Complete appointment confirmation calls based on the patient appointment schedule.
- Collect any necessary co-payments non-covered service fees and/or any existing account balances during the patient check-out period.
- Fill out essential reports and forms as requested.
Competencies:
- Demonstrated knowledge of material methods instruments and equipment.
- Demonstrated ability to read write and perform mathematical calculations.
- Ability to follow oral and written instructions.
- Demonstrated ability to multi-task work in a fast-paced environment and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
Education and Experience:
- High school diploma
- Prior experience in a customer service role
- Must be able to work under pressure and respond to patient requests in a positive manner
Position Type and Expected Hours of Work:
- This is a full-time position located in TAVARES FL
- Days and hours are Monday through Friday 8am 5pm with the opportunity for occasional overtime.
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
About Company
US Eye offers top eye care optometry associates with a patient-first approach and innovative practices. Join us for top-tier patient satisfaction and care.
