Labor Relations Manager

Job Details

Serves as a strategic advisor to executive and operational leaders partnering across HRBP Labor Relations Legal and operational leadership to identify workforce risks address complex employee relations matters support change initiatives and strengthen leader capability. This role focuses on proactive conflict prevention and resolution across the enterprise and provides feedback to senior level leadership management on trends and concerns. The position requires strong interpersonal analytical and problem-solving skills to drive positive changes and build trust.

Job Description

Summary
Serves as a strategic advisor to executive and operational leaders partnering across HRBP Labor Relations Legal and operational leadership to identify workforce risks address complex employee relations matters support change initiatives and strengthen leader capability. This role focuses on proactive conflict prevention and resolution across the enterprise and provides feedback to senior level leadership management on trends and concerns. The position requires strong interpersonal analytical and problem-solving skills to drive positive changes and build trust.

Job Duties

• Risk Intervention and Workforce Climate Assessment: Partners with HRBPs Labor Relations Legal and operational leadership to proactively assess organizational climate leader effectiveness engagement concerns workplace disruption and emerging workforce trends. Identifies potential risk areas before they escalate and recommends practical intervention strategies to address root causes.
• Complex Employee Relations Consultation: Provides subject matter expertise and consultative support on complex sensitive or high-risk employee relations matters. Advises leaders on consistent timely and policy-aligned responses that balance colleague experience operational needs compliance considerations and organizational risk.
• Labor Relations Support and Risk Mitigation: Supports early identification of organizing risk indicators across the enterprise in partnership with Labor Relations and Legal. Assists with labor avoidance strategies leader readiness communication planning and tactics designed to mitigate potential organizing activity and strengthen positive employee relations.
• Leader Coaching and Capability Building: Coaches executive senior and operational leaders on effective people leadership practices conflict prevention difficult conversations performance concerns culture-building and trust restoration. Builds leader capability to recognize employee relations risk respond appropriately and sustain positive workforce relationships.
• Change Management and Workforce Transition Support: Supports enterprise leaders through organizational change restructuring workforce planning leadership transitions and operational changes that may affect morale engagement or labor risk. Helps identify stakeholder impacts develop communication approaches and promote consistent implementation across locations and workgroups.
• Trend Analysis and Executive Reporting: Monitors analyzes and synthesizes employee relations themes engagement indicators labor-sensitive concerns and workforce feedback to identify patterns and emerging risks. Provides clear actionable insights and recommendations to senior leadership to support proactive decision-making and enterprise-wide mitigation planning.
• Cross-Functional Partnership: Serves as a connector across HRBP Labor Relations Legal Compliance Operations and other stakeholders to ensure coordinated responses to complex workforce matters. Facilitates alignment on roles timing communication documentation and follow-up actions.
• Training Tools and Readiness Support: Supports the development and delivery of leader education labor awareness training employee relations toolkits talking points and readiness materials. Reinforces consistent practices that help leaders address concerns early communicate effectively and maintain a positive employee relations environment.
• Documentation and Follow-Up: Maintains appropriate documentation of interventions recommendations themes and outcomes. Tracks follow-up commitments monitors effectiveness of action plans and escalates concerns as appropriate to support accountability and sustained improvement.

Minimum Qualifications

• Bachelors Degree in Human Resources Labor Relations Business Administration Organizational Development or a related field required.
• 5 years of progressive Human Resource experience with demonstrated experience in employee relations HR business partnership labor relations organizational effectiveness or change management
• Strong interpersonal analytical and problem-solving skills to drive positive changes and build trust.
• Experience advising senior leaders executive leaders or complex operational leadership teams on workforce matters employee relations risk performance concerns culture engagement and organizational change.
• Knowledge of labor relations issues.

Preferred Qualifications

• Masters Degree in Human Resources Labor Relations Business Administration Organizational Development or related field preferred.
• PHR - Professional in Human Resources - HR Certification Institute
• SPHR - Senior Professional in Human Resources - HR Certification Institute
• CP - Certified Professional - Society for Human Resource Management
• SCP - Senior Certified Professional - Society for Human Resource Management
• CCMP - Certified Change Management Professional - PROSCI

Additional Qualifications

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing frequent keyboard use *patient care providers may be required to perform activities specific to their role including kneeling bending squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities requirements and working conditions for the position. It is intended to be an accurate reflection of the current position however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market Philadelphia Pennsylvania United States of America

Nationally ranked Jefferson which is principally located in the greater Philadelphia region Lehigh Valley and Northeastern Pennsylvania and southern New Jersey is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65000 people strong dedicated to providing the highest-quality compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrows professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic clinical and applied research. Thomas Jefferson University home of Sidney Kimmel Medical College Jefferson College of Nursing and the Kanbar College of Design Engineering and Commerce dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8300 students. Jefferson Health nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age race color religion creed sexual orientation gender gender identity marital status pregnancy national origin ancestry citizenship military status veteran status handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues including medical (including prescription) supplemental insurance dental vision life and AD&D insurance short- and long-term disability flexible spending accounts retirement plans tuition assistance as well as voluntary benefits which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues including those who work less than part-time(including per diemcolleagues adjunct faculty and Jeff Temps) have access to medical (including prescription) insurance.

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