Lab Project Coordinator

Job Summary:

The Project Coordinator I provides administrative and operational support to the Project Management Team serving as a key liaison between project management and sample receiving/log-in teams. This role ensures accurate project intake documentation and coordination to support successful client project execution. The Project Coordinator I also assists with scheduling data entry client communications and cross-functional collaboration.

• Greet walk-in clients; provide basic drop-off instructions (bottles labeling turnaround time).
• Answer phones route calls take messages.
• General office administration tasks
• Learn the labs common tests/services well enough to guide clients and direct inquiries correctly.
• Prepare/verify chain-of-custody (COC) paperwork and basic client documentation.
• Sample receiving/log-in:
  • check labels dates/times preservation/temperature paperwork; enter samples into LIMS assign lab numbers label/stage refrigerate when required.
  • Flag intake issues (missing info wrong containers hold-time/preservation problems) and escalate.
  • Maintain front desk supplies/forms sample containers and a clean organized reception area.
• Prior reception or customer service experience
• Prior laboratory experience preferred
• Working knowledge of Excel Outlook and Word

Pay Rate

$20/hour

Required Skills/Abilities:

• Strong customer service
• Clear communication
• Detail-oriented
• Organized
• Comfortable with data entry and procedures
• Ability to multitask

Education and Experience:

• Bachelors degree in business administration chemistry biology or a closely related field;
• One (1) year of customer service experience; OR an equivalent combination of education training and experience

Physical Requirements:

• Ability to lift 30-40lb coolers

• Medical Dental and Vision Insurance
• Flexible Spending Accounts
• 401(K) Plan with Competitive Match
• Continuing Education and Tuition Assistance
• Employer-Sponsored Disability Benefits
• Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) Paid Holidays & Bonus Floating Holiday (if hired before July 1st)
• Profit Sharing or Individual Bonus Programs
• Referral Program
• Per Diem & Paid Travel
• Employee Discount Hub

Required Experience:

IC