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Lab and Manufacturing IT System Support Analyst.

KBI Biopharma


Job Location:

Boulder, CO - USA

Monthly Salary: Not provided by the employer
Posted: 11 July 2026 (30+ days ago)
Application Deadline: 8 October 2026
Vacancies: 1 Vacancy

Job Summary

Position Summary
The Lab and Manufacturing Systems Support Analyst will provide IT support for KBI Biopharmas laboratory and manufacturing environments and be the primary contact for issues related to Lab and Manufacturing Systems as they relate to IT. The position will require basic IT skills in relation to networking hardware databases and operating system level knowledge. The Lab and Manufacturing System Support Analyst will support various technologies used throughout the lab and manufacturing environments including but not limited to: Empower SoftMax Pro Unicorn MassLynx Chemstation SoloVPE 32Karat UV WinLab PharmSpec and Compass technologies. The position requires a working knowledge of the aforementioned lab and manufacturing systems and the ideal candidate should have prior experience in administration and or the end use of at least some including at least some of these systems and the instruments which they support.
The Lab Systems Support Analyst will be required to resolve routine requests that may include project/folder creation system backups account requests etc.; as well as troubleshooting and resolution of complex issues related to Lab Systems. The position will require interaction with end-users to ensure that all end-user requests are fulfilled and issues are resolved in a timely manner. The Lab Systems Support Analyst must be customer-focused and a good communicator.
The Lab and Manufacturing Systems Support Analyst will be required to serve as the Lead and/or Subject Matter Expert (SME) on projects relating to the installation validation and deployment of laboratory and manufacturing systems. The position requires basic knowledge of the Computer Systems Validation (CSV) process and will assist in the writing and execution of CSV deliverables as required. Previous knowledge and experience with Data Integrity remediation and support is a huge plus.

Position Responsibilities
  • Work within an agile team and framework

  • Resolve routine requests that may include project/folder creation system backups account requests

  • System Administrator providing Support to various technologies used throughout the lab and Manufacturing environments including but not limited to: Empower SoftMax Pro Unicorn MassLynx Chemstation SoloVPE 32Karat UV WinLab PharmSpec and Compass technologies.

  • Be the Subject Matter Expert forLaboratoryenterprise systems such as Empower andSoftMaxProUV WinLab.

  • Support and or Lead instrument inductions following established GMPprocesses

  • Support business priorities and be flexible to meetdemand

  • Adhere to documented SystemDevelopment Life Cycle as well as relevant regulations policies andstandards

  • Lead and Support Identifying the root cause of issues and implementing permanent solutions to prevent future occurrences.

  • Support and Drive Implementing proactive monitoring to ensure early warnings and quickrecovery

  • Effective communicator with all cross-functional areas regarding applicable IT tasks and deliverables

  • Support Lab and Manufacturing IT System Support team across multiple offices with a distributedworkforce

  • Customer-focused and a good communicator

Position Requirements
  • 3 years of experience in a GMP regulatedindustry

  • Experience in system administration of Lab and Manufacturing system applications (i.e.: Empower SoftMax Pro UV WinLab Unicorn)

  • Solid understanding of GMP applications

  • Basic knowledge of Computer Systems Validation (CSV) process

  • Knowledge of the IT system development life cycle and software quality assurance in a regulated environment

  • Knowledge of general networking concepts and IT best practices

  • Ability to work both independently and with teams at various levels in theorganization

  • Strong communication skills both verbal and written as well as capable of presenting the right level of information to management

  • Strong analytical and organizational skills

Salary range: 83040 - 103800

KBI Biopharma Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore all qualified applicants regardless of race color national origin religion gender gender identity sexual orientation age disability or veteran status are strongly encouraged to apply.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma Inc. to hire me. If I am hired I understand that either KBI Biopharma Inc. or I can terminate my employment at any time and for any reason with or without cause and without prior notice. I understand that no representative of KBI Biopharma Inc. has the authority to make any assurance to the contrary.

I attest with my signature below that I have given to KBI Biopharma Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma Inc. to contact references provided for employment reference checks. If any information I have provided is untrue or if I have concealed material information I understand that this will constitute cause for the denial of employment or immediate dismissal.


Required Experience:

IC


About Company

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KBI Biopharma Inc. is a global contract development and manufacturing organization (CDMO / CMO) offering Cell Line Development, Process Analytical & Formulation Development, Clinical & Commercial Manufacturing, and more.

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