(Korean Bilingual) E-Commerce Marketplace Manager

About the Role

Our client is a fast-growing e-commerce company delivering premium Korean food and lifestyle products across the United States. Headquartered in Carson CA with an additional fulfillment center in Pennsylvania the company ships over 1000 refrigerated frozen and shelf-stable products nationwide. As it expands its online business beyond its Shopify direct-to-consumer store the company is investing in new marketplace growth channels.

The company is hiring a results-driven E-Commerce Marketplace Manager to lead sales growth across U.S. marketplace channels while supporting its Shopify e-commerce business. This role is the founding member of a newly established Marketplace team taking ownership of marketplace strategy sales performance advertising merchandising and day-to-day channel operations. The position initially focuses exclusively on marketplace management with room to expand responsibilities as the business grows.

Key Responsibilities

• Marketplace sales and channel management: manage and grow sales across major U.S. marketplace channels including Amazon Weee! TikTok Shop and other B2C platforms. Develop channel-specific sales strategies and achieve revenue and profitability goals.
  
• Marketplace merchandising and advertising: manage product listings pricing promotional campaigns advertising performance and merchandising to maximize sales conversion rates and return on advertising spend (ROAS).
  
• Shopify e-commerce operations: support the operation and optimization of the Shopify store using third-party apps such as Klaviyo Yotpo and analytics tools to improve customer experience and online performance.
  
• Performance analysis and business growth: monitor key metrics including GMV sales conversion rate ROAS and profitability. Identify growth opportunities and recommend strategies to improve channel performance.
  
• Cross-functional collaboration: partner with merchandising marketing operations customer service and the Korea office to execute product launches promotional campaigns and inventory planning across all online channels.
  

Required Qualifications

• Bilingual in Korean and English.
  
• Experience managing e-commerce sales online marketplaces or digital commerce platforms.
  
• Strong understanding of marketplace operations advertising platforms product merchandising and performance optimization.
  
• Strong analytical organizational and communication skills.
  
• Self-motivated with the ability to build and manage new business initiatives independently.
  

Preferred Qualifications

• 5 years of experience leading e-commerce or marketplace operations for a consumer brand.
  
• 3 years managing Amazon Weee! TikTok Shop Walmart Marketplace or similar marketplace platforms.
  
• Experience with Shopify platform management and related e-commerce applications (Klaviyo Yotpo Google Analytics or similar).
  
• Demonstrated success driving online sales growth through marketplace expansion.
  

Compensation & Benefits

• Salary: $85000 - $95000 (exempt based on experience). Senior candidates encouraged to apply.
  
• Medical dental vision and life insurance (65% employer-paid).
  
• Paid time off (PTO).
  
• Paid holidays.
  
• Paid sick leave.
  
• Company-provided lunch.
  
• Employee discount.
  

Location & Schedule

• Based in Carson CA.
  
• Full-time exempt. Work arrangement (onsite/hybrid) to be confirmed.