(Korean Bilingual) Dispatcher
Job Location:
Dalton, GA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About the Role
Our Client is hiring a Dispatcher to monitor and coordinate shuttle operations in Dalton GA. Employment type: Full-time. This role requires bilingual English and Korean communication for interactions with drivers and passengers/clients.
Responsibilities
- Monitor shuttle locations and schedules using GPS tracking to support on-time performance.
- Maintain constant communication with drivers to provide route updates and instructions.
- Provide customer service in English and Korean for passenger/client inquiries complaints and requests.
- Respond to disruptions (traffic breakdowns accidents) and report incidents in both English and Korean as required.
- Maintain accurate daily logs of shuttle schedules and operational data.
Qualifications
- Fluent in both English and Korean; capable of professional verbal and written communication in both languages (required).
- Exceptional interpersonal skills; able to remain calm polite and clear under pressure.
- Proficiency with GPS tracking systems and basic MS Office (Excel Word).
- Entry-level candidates welcome.
- 13 years of experience in dispatching logistics or customer service (preferred).
- Prior experience in shuttle operations dealing with clients (preferred).
- Strong problem-solving and multi-tasking abilities in a fast-paced environment (preferred).
- Flexibility to work shifts including weekends or holidays (preferred).
Compensation
Salary: $ (DOE negotiable)
Benefits
- 100% company-covered health insurance: full coverage for Medical Vision and Dental insurance premiums.
- Retirement plan: 401(k) eligibility available after 1 year of employment.
- Paid Time Off (PTO): 11 days of paid vacation/sick leave per year.
Required Skills:
Responsibilities Monitor shuttle locations and schedules using GPS tracking to support on-time performance. Maintain constant communication with drivers to provide route updates and instructions. Provide customer service in English and Korean for passenger/client inquiries complaints and requests. Respond to disruptions (traffic breakdowns accidents) and report incidents in both English and Korean as required. Maintain accurate daily logs of shuttle schedules and operational data. Qualifications Fluent in both English and Korean; capable of professional verbal and written communication in both languages (required). Exceptional interpersonal skills; able to remain calm polite and clear under pressure. Proficiency with GPS tracking systems and basic MS Office (Excel Word). Entry-level candidates welcome. 13 years of experience in dispatching logistics or customer service (preferred). Prior experience in shuttle operations dealing with clients (preferred). Strong problem-solving and multi-tasking abilities in a fast-paced environment (preferred). Flexibility to work shifts including weekends or holidays (preferred).
