(Korean Bilingual) Assistant Store Manager
New York City, NY - USA
Job Summary
About the Role
Our Client operates a skincare brand and a global beauty commerce platform and is opening its first U.S. flagship store in New York. The Assistant Store Manager will support the Store Manager in day-to-day store operations help achieve sales goals and ensure store standards for customer service inventory and visual merchandising. This is a full-time on-site role with flexible scheduling requirements.
Responsibilities
- Support the Store Manager in overseeing day-to-day store operations and achieving sales goals
- Address customer inquiries and complaints promptly to ensure a premium customer experience
- Maintain inventory accuracy and ensure visual merchandising standards align with brand guidelines
- Manage employee schedules attendance and assist with staff training and performance support
- Prepare and organize operational documents and reporting materials for headquarters
- Conduct cash audits implement loss prevention measures and ensure compliance with company standards
- Utilize retail systems POS and reporting tools
- Work flexible schedules based on business needs including opening/closing shifts weekends and holidays
Qualifications
- Minimum 3 years of experience in a management role (Assistant Manager level or above) at a setup/launch store; experience in New York (preferred)
- Background in beauty brand flagship or high-end consumer goods retail
- Proven experience in HR functions (scheduling attendance management) and inventory management
- Bilingual proficiency in English and Korean is required to effectively communicate with headquarters
- Experience in a flagship store or beauty retail environment (preferred)
- Excellent interpersonal and customer service skills with a passion for client engagement (preferred)
Compensation
- Salary: USD(negotiable up to $90000 based on experience)
- Employment Status: Full-Time
- Hours: 40 hours per week
- Work Location: 470 Broadway New York NY 10013
Benefits
- Health / Dental / Vision Insurance (target launch: September 1 2026)
- Paid Time Off: 15 days (including Paid Sick Leave and Paid Family Leave)
- 401(k): Company contribution of up to 3% (target setup: second half of 2026)
- As a newly established entity Our Client is currently designing and reviewing the benefits package to provide an offering based on industry benchmarks and employee needs.
Required Skills:
Responsibilities Support the Store Manager in overseeing day-to-day store operations and achieving sales goals Address customer inquiries and complaints promptly to ensure a premium customer experience Maintain inventory accuracy and ensure visual merchandising standards align with brand guidelines Manage employee schedules attendance and assist with staff training and performance support Prepare and organize operational documents and reporting materials for headquarters Conduct cash audits implement loss prevention measures and ensure compliance with company standards Utilize retail systems POS and reporting tools Work flexible schedules based on business needs including opening/closing shifts weekends and holidays Qualifications Minimum 3 years of experience in a management role (Assistant Manager level or above) at a setup/launch store; experience in New York (preferred) Background in beauty brand flagship or high-end consumer goods retail Proven experience in HR functions (scheduling attendance management) and inventory management Bilingual proficiency in English and Korean is required to effectively communicate with headquarters Experience in a flagship store or beauty retail environment (preferred) Excellent interpersonal and customer service skills with a passion for client engagement (preferred)