Knowledge Management Lead

The Opportunity:

CACI is seeking outstanding IT candidates in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. CACI is leading the way in transforming IT services from an in-house base-centric delivery model to an advanced enterprise service delivery model.

CACI has an excellent opportunity for an experienced self-directed Knowledge Management Lead. This position is in support of a Department of Defense (DoD) organization.

As the Knowledge Management Lead it falls under you to assess the existing knowledge management processes and systems and recommend improvements to align with federal government standards and best practices. You will participate in and oversee the development design develop and implementation of resources made available for internal and external users.

The successful candidate must be able to communicate clearly and succinctly both written and orally and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client managers and system users.

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Responsibilities:

Lead & manage the daily tasks activities and performance of the knowledge management team.

Establish relationships with functional departments and clients to promote awareness of Knowledge Management initiatives

Develop and update documentation which includes process workflows Knowledge Articles (How-Tos Troubleshooting) Standard Operating Procedures Job Aids Work Instructions User Guides and User Manuals

Meet with stakeholders to define requirements and retrieve content for customer facing Knowledge Articles

Champion program management methodologies for KM particular needs and successfully supervise and run program tasks while adjusting program strategy to address complex changing circumstances across multiple functional areas

Qualifications:

Required:

• Ability to obtain/maintain a Secret Clearance
• 12 Years of relevant experience (Bachelors Degree in relevant field may be substituted for 5 years of relevant experience).
• 5 years of working experience with Microsoft Office Suite (PowerPoint Word Excel Visio Teams OneNote Outlook)
• Understanding of Knowledge Management methodologies such as Knowledge Centered Service (KCS)
• Experience using AP writing format and AP Stylebook

Desired:

• An active DoD Secret or higher clearance
• Proficiency in using Adobe Acrobat Pro
• TechSmith Snagit
• TechSmith Camtasia
• Experience with ITSM Tools ie ServiceNow
• Experience working in the Department of Defense

What You Can Expect:

A culture of integrity.

At CACI we place character and innovation at the center of everything we do. As a valued team member youll be part of a high-performing group dedicated to our customers missions and driven by a higher purpose to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. Youll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together we will advance our nations most critical missions build on our lengthy track record of business success and find opportunities to break new ground in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including but not limited to geographic location Federal Government contract labor categories and contract wage rates relevant prior work experience specific skills and competencies education and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI you will receive comprehensive benefits such as; healthcare wellness financial retirement family support continuing education and time off benefits.

The proposed salary range for this position is: