Kia Service Advisor

Service Advisor

Pay: 50000.00-150000.00 per year

The CharlieObaugh Auto Group is a family-owned and operated business in the Shenandoah Valley. We have been satisfying customers in Staunton Augusta Waynesboro and the surrounding areas for 50 Years and will continue to do sobyhiring sharp talented people who genuinely care about customer satisfaction.

What Were Looking For

What We Offer

• Competitive Pay
• Health dental and vision insurance
• Paid time off and holidays
• 401(k) matching
• Weekends Off
• Professional development opportunities

• Greet customers promptly

• Obtain customer and vehicle information

• Clearly report all vehicle symptoms as described by the customer

• Determine and recommend maintenance based on age mileage and history of vehicle

• Prepare a complete and accurate estimate of cost for labor and parts

• Establish follow up time

• Monitor the progress of each vehicle throughout the day and update customers frequently

• Verify that the final invoice reconciles with the work performed on the repair order

• Explain all completed work and charges to customers

• Previous experience at a dealership is a plus

• Ability to identify the problem quickly

• Knowledge of automobiles

• Proven record of achieving exceptional customer satisfaction

• Past experience as a service advisor assistant lane manager or service consultant

• Very energetic personality

• A desire for a long-term career with a growing organization

• Personal and professional integrity

• Computer skills and willingness to learn new programs

• Ability to learn new technology and repair and service procedures and specifications

• Minimum of 1 year in service department

• Ability to lift 50 pounds and work on your feet for extended periods of time

• Ability to work in a fast-paced environment

• Basic computer skills

• Positive friendly attitude

• High school diploma or equivalent

Charlie Obaugh Auto Group is an Equal Opportunity Employer