Key Hourly Manager

Conducts assigned management duties during scheduled shifts to ensure comfort fresh food is served with Genuine Hospitality delivering a uniquely better guest experience.

Essential Functions

Manages through hands on supervision of the restaurant. This includes but is not limited to occasional temporary non-scheduled assistance with serving hosting cooking and other duties

Ensures staff is following established recipes and procedures

Helps to control the guest flow and monitors ticket times

Creates and maintains a safe and healthy work environment

In conjunction with all management enforces compliance with all employment policies in area of responsibility

Ensures consistency in food and service to increase sales

100% table visits (if applicable)

Ensures culture and core values passion partnership integrity and fun with purpose

Maintains proper uniform and image standards at all times

Ensures cleanliness of restaurant and safety of guests is maintained at all times

Follows TIPS and OSHA guidelines during a shift.

Works during peak business hours to set the pace in Front and Back of House depending on position

Maintains a safe fun and clean work environment for the staff

Competencies

Accountability - Ability to accept responsibility and account for his/her actions

Communication Oral - Ability to communicate effectively with others using the spoken word

Communication Written - Ability to communicate in writing clearly and concisely

Ethical - Ability to demonstrate conduct and conform to a set of values and accepted standards

Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace

Time Management - Ability to utilize the available time to organize and complete work within given deadlines

Working Under Pressure - Ability to complete assigned tasks under stressful situations

Work Environment

Typical restaurant environment

Required Experience:

Manager