Key Account Manager

Location:

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life including Medical Dental Vision Life AD&D and Disability Insurance.

• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.

• Future Security: 401(k) Retirement Plan with company match Tuition Assistance Paid Holidays Vacation and Sick time.

• Early Access: Your benefits start after just 30 days of employment

Recruiter: Porschal Ford

Airgas is seeking a strategic and dynamic Key Account Manager to drive service excellence growth and retention for our national retail accounts. This role manages high-revenue nationally visible accounts and serves as the primary liaison between our customers and internal teams. Based primarily in our Largo officewith possible travel for face-to-face meetingsthis position requires a proactive leader skilled at navigating complex business models and fostering strong long-term client relationships.

• Primary Contact: Serve as the single point of contact for assigned strategic national accounts.

• Relationship Management: Cultivate lasting relationships by consistently delivering exceptional service identifying growth opportunities and ensuring high retention rates.

• Account Oversight: Maintain comprehensive and up-to-date records including account overviews for presentation management processes contacts and any other associated documentation important for effective functionality of the account.

• Cross-Functional Collaboration: The Key Account Manager is expected to lead on assigned account rollout and closure processes by partnering with internal teams ensuring seamless implementation and ongoing support.

• Data Analysis: Extract and analyze data from various systems to manage orders update account information and identify trends or issues.

• Issue Resolution: Proactively identify recurring issues and collaborate with stakeholders and leadership to implement effective solutions.

• Team Engagement: Work closely with national sales teams regional leaders and other stakeholders to maximize account efficiency and uncover new business opportunities.

• Continuous Learning: Engage in ongoing training and professional development initiatives across multiple levels of the organization.

Required Qualifications:

• Contract Expertise: Demonstrated experience in reading interpreting and executing contracts/agreements at a strategic level.

• Communication: Excellent verbal and written communication skills with the ability to lead conference calls and deliver compelling presentations.

• Account Management: Proven ability to manage multiple complex accounts independently.

• Relationship Building: Strong interpersonal skills to build effective relationships with customers vendors and internal teams.

• Organizational Skills: Exceptional time management and multitasking abilities with a keen attention to detail.

• Technical Proficiency: Advanced Excel skills (including VLOOKUP and Pivot Tables); familiarity with SAP is a plus.

• Adaptability: A self-driven motivated approach with the ability to thrive in a fast-paced dynamic environment.

• Tech Savvy: Proficient in Microsoft Office Suite Google Workspace (Docs Sheets Slides)

• Education: High School Diploma or equivalent work experience.

Preferred Qualifications:

• Experience: 5 years in Account Management or a combination of Customer Service Account Management and B2B Sales; previous experience in account administration/management is preferred.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical dental and vision plans short-term and long-term disability life and accidental death and dismemberment (AD&D) insurance Employee Assistance Program (EAP) pre-tax commuter transportation benefit parental leave vacation sick time floating holidays jury duty and funeral/bereavement leave and paid holidays for all eligible full-time employees.

Additionally we offer our eligible employees a 401k plan with company matching funds tuition reimbursement discounted college tuition for eligible employees dependents and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

Your DIFFERENCES enhance our PERFORMANCE

At Airgas we are committed to building a workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.

About Airgas

Airgas an Air Liquide company is a leading U.S. supplier of industrial medical and specialty gases as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18000 associates Airgas fosters a culture of safety customer success sustainability and innovation. Airgas associates are empowered to share ideas take initiative and make decisions.

Airgas is a subsidiary of Air Liquide a world leader in gases technologies and services for industry and healthcare. Present in 60 countries with approximately 66500 employees Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas you matter and so does the work you do. As a member of our team you play an important role in the success of your team making sure our products are created sustainably and delivered safely and turn youll find a welcoming workplace where youre valued for who you are and where you can fill your potential while growing a fulfilling career whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.

Airgas an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at

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