Key Account Manager
Job Location:
Cumming, GA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Title: Key Account Manager
Location: Cumming Georgia US. (50% territory travel required).
Type of contract: Full-time w2 or 1099
Reports to: CEO & Founder
Department: Sales
Working hours: M-F 8am-5pm
Our Company
International Trade Imports LLC dba The Ricky Joy Company founded in 2007 is a family-owned company based in Atlanta GA. At Ricky Joy we live the passion for creating fun and delicious beverages and food products for kids. We sell our products to more than 3000 stores including Walmarts in more than 30 states of the East Coast and Central Region by partnering with Distributors in those areas. We deliver great products with low or non-direct competitors in the market than allow to both distributors and retailers to successfully increase their revenue. Most recently we launched Plis a new line of coconut lemonades and coconut milk beverages for all the family. Learn more about us at and
Position Overview
The Key Account Manager will own and grow a portfolio of national and regional retail customers while managing the brokers relationships supporting those accounts. This role is responsible for profitable revenue growth new distribution account development customer planning forecasting trade management retail execution and long-term customer relationships.
The Key Account Manager serves as the commercial owner for assigned customers from buyer engagement through authorization purchase order launch retail execution and reorder. The role requires a balance of new business development and disciplined management of existing accounts with close coordination across Operations Finance Marketing Supply Chain Sales Analytics and field sales.
Key Responsibilities
Customer & Account Management: Own and grow relationships with national and regional retail customers across grocery mass club convenience and other strategic channels. Develop account plans focused on revenue distribution assortment velocity and profitability while leading customer meetings negotiations presentations promotions and business reviews.
Business Development: Identify and develop new retail opportunities build an active customer pipeline and drive opportunities from initial buyer engagement through product submission authorization purchase order launch and reorder.
Broker Management: Manage assigned broker relationships establish priorities and commercial targets review pipelines and account performance ensure measurable business development and coordinate clear ownership between brokers and internal teams.
Revenue Pricing & Trade Management: Manage sales and profitability performance for assigned accounts. Develop pricing and promotional recommendations evaluate trade investments and customer costs and monitor promotional results to support profitable growth.
Forecasting & Supply Coordination: Maintain accurate customer and SKU-level forecasts and communicate expected demand promotions distribution changes and new opportunities to Operations and Supply Chain. Ensure customer commitments align with product availability inventory lead times and fulfillment capabilities.
Retail Execution & Business Analysis: Monitor customer and account performance using POS distributor internal and available market data. Analyze sales distribution SKU performance velocity promotions inventory out-of-stocks trade spending margins and reorders to identify risks and growth opportunities.
Cross-Functional Leadership: Coordinate with Operations Supply Chain Finance Marketing Sales Analytics and Leadership to align customer priorities launches pricing forecasting promotions profitability service levels and growth initiatives.
Requirements
Bachelors degree in Business Marketing Sales or a related discipline or equivalent professional experience.
3 to 5 years of progressive CPG sales or account management experience preferably within food beverage confectionery snacks or related categories.
Demonstrated experience managing regional or national retail customers at HQ level. (Required)
Experience working with grocery mass club convenience distributors wholesalers or similar retail channels.
Proven ability to develop customer relationships open new business negotiate commercial programs and deliver measurable revenue growth.
Experience managing or working closely with CPG broker organizations.
Strong understanding of retail pricing trade promotions customer planning merchandising and retail execution.
Strong analytical ability with working knowledge of customer P&Ls margin trade investment forecasting and business planning.
Advanced proficiency in Microsoft Excel and PowerPoint.
Ability to travel regularly for customer meetings trade shows broker meetings and business reviews.
Preferred
Direct experience calling on major national or regional grocery mass club or convenience retailers.
Experience with NielsenIQ Circana retailer portals or syndicated CPG data.
Experience working with distributors and wholesalers such as KeHE UNFI C&S AWG MDI or comparable organizations.
Experience managing businesses involving imported products extended supply lead times or complex inventory planning.
Experience using NetSuite or a comparable ERP system.
Spanish language capability is a plus but not required.
Benefits
Comprehensive health insurance (medical dental and vision coverage).
401(k) retirement plan to support your financial future.
Paid Time Off (PTO) that increases with tenure (up to 20 days).
Birthday day off to celebrate your special day.
Wellness program with special events and social support.
Career growth opportunities through training and internal mobility.
Employee referral program with a bonus for successful hires.
Access to learning platforms (courses in Excel languages and tech skills).
Health & wellness benefits (telemedicine and mental health support).
Exclusive discounts on education and travel.
Join our team at Ricky Joy for an exciting opportunity in the food and beverage sector! We value excellence innovation and social responsibility celebrating cultural diversity. We are looking for talented professionals who share our passion for excellence and customer service. We hope to have you!
