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Key Account Manager


Job Location:

Cleveland, TN - USA

Monthly Salary: Not provided by the employer
Posted: 24 May 2026 (30+ days ago)
Application Deadline: 21 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Department:

Sales

Job Summary

Were on theMoo-ve with new opportunities!! And you know if its Borden its got to be good!

At Borden Dairy weve embraced theGlass Half Full mindset since 1857. Guided by our beloved mascot Elsie we spread joy and optimism to American families everywhere. Our vision is simple: to be the best-in-class dairy brand in the markets we serve.

Join Elsies Herd today!

POSITION SUMMARY

Borden Dairy is seeking a results-oriented customer-focused professional to join our team as aKey Account Manager. This role is responsible for managing all aspects of the sales function for designated key accounts chains or customers. The Key Account Manager will play a critical role in maintaining and expanding strategic relationships driving sales growth and supporting the execution of company initiatives within our Key Accounts. Oversight of support staff may be required depending on account scope.

Key Responsibilities

  • Drive Demand Generation
    • Identify growth opportunities and develop new opportunities within Key Accounts
  • Drive revenue by upselling cross-selling and renewing contracts.
  • Customer Relationship Management
    • Build and maintain strong relationships across all levels of customer organizations
  • Profitability and Portfolio Oversight
    • Manage pricing strategies promotional activities and SKU optimization
  • Strategic Collaboration
    • Partner with the national sales team to align and execute core initiatives
  • Reporting and Analysis
    • Deliver financial summaries performance benchmarks customer insights and market trends to management
  • Channel Leadership
    • Promote growth through strategic planning lead generation benchmarking and best practice sharing
    • Represent the company at industry events trade shows and customer engagements

Qualifications

  • Bachelors degree (BS/BA) required
  • 810 years of sales experience in the consumer products industry
    • Experience in the dairy category preferred
    • Fresh fluid milk and DSD (Direct Store Delivery) experience a plus
  • Strong understanding of customer and channel dynamics
  • Proven success in sales growth and new customer development
  • Excellent negotiation conflict resolution and influencing skills
  • Proficiency in customer planning and management tools
  • Ability to work cross-functionally across departments
  • Proficient in Microsoft Office Suite
  • Willingness to travel as needed within the assigned territory

EOE Vet/Disability

Borden Dairy is proud to be an Equal Opportunity Employer. We actively seek to recruit hire and promote qualified individuals from all backgrounds including women minorities veterans and individuals with disabilities.

In accordance with the Americans with Disabilities Act (ADA) Borden Dairy provides reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities without imposing undue hardship on Borden Dairy. If you require an accommodation during the application process or while employed please contact Human Resources atfor assistance.

Know Your Rights


Required Experience:

Manager