Jr Program Manager (PMO)

Koniag Services Inc. a Koniag Government Services company is seeking an enthusiastic and detail-oriented Junior Program Manager to support the Program Management Office (PMO) functions of our IT Call Center serving government clients in the Nashville Tennessee area. The ideal candidate is an organized driven and collaborative early-career professional with a foundational understanding of program management principles a strong desire to grow within a dynamic government services environment and the ability to support multiple program management workstreams simultaneously. They bring excellent communication skills a proactive work ethic and a genuine passion for contributing to the successful delivery of high-quality IT Call Center services to government end users. Ability to obtain a government security clearance may be required to support Koniag Services Inc. and our government customers. This position is located in Nashville offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and Description:The Junior Program Manager will support the PMO functions of the IT Call Center program by assisting program leadership with planning scheduling reporting risk management documentation and stakeholder communication activities. This individual will work closely with the Program Manager Deputy Program Manager and other program leadership team members to ensure all PMO deliverables action items and administrative program management functions are completed accurately consistently and on time. Principal responsibilities will include but are not limited to:Support the Program Manager and Deputy Program Manager in the day-to-day execution of PMO functions including program planning scheduling reporting risk and issue management and stakeholder communication in the development and maintenance of program plans schedules milestone trackers and project timelines ensuring all program activities are accurately documented and progress is consistently tracked and the preparation and coordination of customer-facing program deliverables including monthly status reports program performance summaries meeting minutes and executive briefing materials ensuring all outputs are accurate professionally presented and delivered on and update program risk registers issue logs action item trackers and decision logs following up with program team members to ensure all assigned action items are completed within established in the coordination and facilitation of program meetings working sessions and customer briefings including scheduling agenda preparation note-taking action item capture and distribution of meeting program financial management activities by assisting in the tracking and organization of budget data expenditure records and financial reporting inputs under the direction of the Program in the development review and maintenance of program documentation including standard operating procedures (SOPs) program management plans transition documents and organizational onboarding and offboarding activities for program staff including access request coordination equipment provisioning support and orientation scheduling in collaboration with program leadership and corporate support the management and organization of program SharePoint sites shared drives and document repositories ensuring all program files records and deliverables are accurately organized and maintained in accordance with program in the preparation and coordination of program governance activities including program reviews performance assessments and audit support gathering required documentation and data inputs as directed by program contract management activities by assisting in the tracking of contract deliverable schedules modification documentation and subcontractor performance records under the direction of the Program with cross-functional program team members including operations staff data analysts and technical team members to gather program status updates compile reporting inputs and support the preparation of integrated program status in PMO training and professional development activities actively pursuing growth in program management knowledge skills and certifications in support of long-term career development other program management support tasks as assigned by program leadership to ensure the smooth and effective operation of the IT Call Center programs PMO and Experience:Required:Bachelors degree in Business Administration Project Management Information Technology Public Administration or a related field from an accredited college or university. Relevant experience may be considered in lieu of a degree.1 years of experience in a program management project coordination administrative support or operations support role within an IT services or government contracting ability to support program planning scheduling reporting and documentation activities in a structured program :Prior experience supporting PMO functions within a federal government contracting with IT call center service desk or IT managed services program progress toward obtaining a Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) working with program management tools such as Microsoft Project Smartsheet Jira or equivalent Skills and Competencies:Strong communication skills in English both written and oral with the ability to communicate program status updates meeting summaries and deliverable inputs clearly and professionally to program leadership team members and government organizational skills with demonstrated ability to manage multiple concurrent assignments maintain accurate and up-to-date program documentation and meet deadlines in a fast-paced program in Microsoft Office Suite with particular emphasis on Microsoft Word and PowerPoint for report and briefing material preparation and Microsoft Excel for program tracking scheduling and data organization in collaboration and document management tools such as Microsoft Teams and SharePoint for program communication file management and team understanding of program and project management principles methodologies and best practices including scheduling risk management issue tracking and stakeholder attention to detail with a commitment to accuracy quality and consistency in all program documentation reporting and administrative support ability to work effectively as part of a team take direction from senior program leadership and contribute positively to a collaborative and professional program interpersonal skills with the ability to build and maintain effective working relationships with program team members government stakeholders and corporate support and self-motivated work ethic with a demonstrated ability to anticipate program leadership needs take initiative on assigned tasks and follow through on to obtain and maintain a government security clearance as Skills and Competencies:Active government security clearance (Secret or higher).Certified Associate in Project Management (CAPM) certification or demonstrated progress toward obtaining the CAPM or PMP with Agile or hybrid program management methodologies and their application within a government IT services program with program management and project tracking tools such as Microsoft Project Smartsheet Jira or equivalent Foundation certification or demonstrated familiarity with ITIL service management concepts relevant to IT call center program with federal government contracting processes including contract deliverable management COR/CO relationships and FAR compliance supporting program financial management activities including budget tracking expenditure monitoring and financial reporting with federal IT governance frameworks such as FITARA or NIST cybersecurity standards as they relate to IT program management in a government contracting supporting SharePoint site administration document library management and collaborative workspace organization in a program management of Earned Value Management (EVM) concepts and their application within a federal government program management Equal Employment Opportunity Policy:The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website please contact Heaven Wood via e-mail at or by calling to request accommodations. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please visit Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352