Jr. Network Engineer (Korean Bilingual)

Network Operations & Maintenance

• Infrastructure Support: Maintain troubleshoot and support critical network devices (Cisco switches/routers PAN firewalls F5 load balancers Cisco wireless controllers/APs).
• Proactive Monitoring: Monitor network performance constantly to escalate and resolve issues meeting internal Service Level Agreements (SLAs).
• Ticket Handling: Manage system requests and tickets including solution definition deployment and documentation for internal customers.
• On-Call Support: Provide onsite and after-hours support as required including active participation in the teams on-call rotation.

Project Execution & Lifecycle Management

• Project Support: Assist in planning and executing infrastructure expansion hardware/software upgrades and equipment replacements.
• Testing & Validation: Execute lab tests for validating technical solutions bug fixes and impact analysis.
• Vendor Coordination: Work with external vendors and ISPs for issue escalation maintenance windows and RMA processing.

Documentation & Administrative Tasks

• Asset & IP Management: Support inventory management hardware staging peer reviews audits and IP address assignment.
• Technical Documentation: Maintain comprehensive documentation for LAN Data Center Wireless firewalls and load balancers.
• Reporting: Generate weekly operations updates and ad-hoc reports required by management.
• Compliance: Adhere strictly to company checklists standard operating procedures (SOPs) and corporate change-control policies.

Qualifications :

Required Qualifications:

• Education: Associates degree in Computer Science Information Technology or a related field.
• Certification: Current Cisco CCNA certification is required.
• Experience: 23 years of hands-on experience supporting enterprise networks (specifically switching and routing).
• Technical Knowledge: Solid understanding of networking protocols: OSPF EIGRP BGP DHCP NTP SNMP STP VRF IPv4 subnetting 802.1x TACACS Cisco IOS and Cisco NX-OS.
• Location & Mobility: Must live within a 1-hour driving radius of Rockville MD and have the flexibility to work onsite at the facility.
• Attitude: Strong sense of responsibility team-oriented mindset and excellent instruction-following skills.
• Bilingual Korean Skill 

Preferred Qualifications:

• Advanced Certifications: Palo Alto Firewalls F5 Load Balancer or Cisco Wireless certifications.
• Extended Experience: 5 years of experience in an enterprise network operations role.
• Automation Skills: Familiarity with Unix/Linux environments and scripting capabilities (Python Ansible etc.) for network automation.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Contract