Jr. Infra (Hardware) Technician

• 24 hours/7 days  Infrastructure and Equipment health monitoring and operation in Data Centers and site IDF/Telecommunication Rooms based on given SOP (standard Operation Procedures)
• Support Tier 1 asks from OS Level
• Rack stack install configure decommission and replace servers and storage systems
• Perform hardware diagnostics and component-level replacements (drives memory power supplies NICs)
• Ensure equipment is received stored documented tracked installed readied for use properly offboarded at the time of decommissioned according to data center standards and best practices utilizing provided DCIM tools.
• Diagnose and resolve hardware operating system application and network connectivity issues
• Maintain accurate asset inventory records and system documentation supporting the full life-cycle of hardware within the provided DCIM
• Collaborate with engineer teams to ensure integration of infrastructure in Datacenter and DCIM
• Perform periodic Datacenter facility monitoring and visual checkups for environment power and devices maintained in supported spaces as defined by SOP
• Create maintain and update SOPs related to you all tasks following all security protocols in place for Samsung Austin Semiconductor.
• Maintain all supported Data Centers site IDF/Telecommunication Rooms and Storage spaces in terms of safety cleanliness and organization
• Knowledge on power cabling low voltage generator cooling related facility
• Experience with creation and tracking to completion for Service Requests related to the maintained Data Center/Rooms internally and maintained infrastructure equipment (Cabinets/PDUs/Sensors) with external to schedule and provide escort of approved visitors to above mentioned areas for maintenance and vendor troubleshooting and maintenance where needed

Qualifications :

• Experience working in 24/7 Production or mission-critical data centers
• Experience with Atlassian ticketing system (Jira) or similar
• Strong understanding of server storage and networking hardware
  Dell/HP/Oracle servers DellEMC/NetApp/Hitachi/Pure/Brocade SAN/Cisco SAN Storage devices Oracle Exadata Appliances Smart PDUs (Legrand is a plus)
• Familiarity with basic operating system installation practice
• Experience working in data center or mission-critical environments preferred
• Demonstrates experience with proper escalation procedures for environmental power and equipment issues
• Linux Windows Storage Network certification preferred
• Capability to lift and handle equipment weighing up to 50 pounds and move between different onsite locations at reasonable pace
• Ability to work in confined spaces or at heights as required
• Experiences on iDRAC iLO BMC (Baseboard Management Controllers)
• Ability to maintain clean work areas and provide methods of improvement to areas.
• Flexibility to work  different shift with prior authorization

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Contract