Journey Planning Specialist

Company Description

We create thoughtfully planned journeys shaped around each travelers interests preferences and personal style. Through attentive service trusted resources and careful coordination we make the planning experience feel clear personal and enjoyable from the first conversation through the travelers return home.

Role Description

The Journey Planning Specialist helps clients explore possibilities and turn their ideas into well-organized experiences. You will listen to what each traveler values research suitable options coordinate journey details and provide responsive support throughout the process.

Training planning resources booking tools and ongoing guidance are provided. This opportunity is ideal for someone who enjoys helping others learning about destinations and bringing many individual details together into one seamless experience.

Key Responsibilities

• Connect with clients to understand their interests and preferences
• Research destinations accommodations transportation and activities
• Recommend options that complement each clients vision
• Coordinate reservations and maintain accurate journey details
• Communicate important information clearly and professionally
• Follow up with clients throughout the planning process
• Provide thoughtful service before during and after each journey
• Maintain current knowledge of destinations and industry resources

Qualifications

• Excellent communication and interpersonal skills
• Strong organization and attention to detail
• Professional dependable and responsive
• Comfortable working with online research and digital platforms
• Able to prioritize responsibilities and manage time effectively
• Enthusiastic about creating memorable client experiences
• Willing to participate in training and continued development
• Customer service hospitality planning or sales experience is welcomed but not required

Ideal Candidate

The ideal candidate is thoughtful curious and motivated by helping people experience something meaningful. You should enjoy learning communicating with different personalities and providing the kind of attentive service that makes clients feel understood and supported.