Job Opportunities Manager Order Management
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Job Summary
Location: Wayne (EPCO)NJUnited States
Job ID:91681
Our elevators escalators and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team youll discover meaningful work that enhancesquality of life for communities and contribute to making places more accessibleinclusive and sustainable for all. By joining us you dont justbecome part of our success story; you help shape the future and continue ourrich legacy that started back in 1874.
Join us as a
PRIMARY FUNCTION / POSITION OVERVIEW:
This position is responsible for overseeing the tasks of the EPCO Order Management Center. Manage team of inside sales reps conduct training/development - Responsible for order intake and order processing for production and provide customer service for affiliate business units.
PRIMARY FUNCTION/POSITION REVIEW
Full EPCO Order Management Center directly reports to this position
Develop and maintain KPIs related to order intake lead-time on-time delivery shipment volume sales volume (bookings). Monthly & Periodic reporting.
Onboarding of new hires creating training materials conduct training
Conducts recurring 1:1 meetings with individual inside sales representatives.
Keeps team up to date on product and code requirements
Motivates team and ensures tasks are being completed and quotas are being met
Provides daily direction and communication to employees so that customer requests are answered in a timely efficient and knowledgeable manner.
Responsible for quick quote turnover time for the inside sales team
Controls order backlog
Drive strategic continuous improvement develop team capabilities to self-sustain
Act as first line of defense for production
Actively prepares and participates in trade shows
Works on own key accounts (quoting and project management)
EDUCATION EXPERIENCE & OTHER SPECIAL REQUIREMENTS
Bachelors Degree or or 10 years of experience in inside sales role and 3 years experience in junior lead roles.
Required industry knowledge sales sxperience and back office experience parts and fixture industry.
5 years of leadership and teamwork experience preferred.
10 years of strong communication skills elevator code knowledge and industry knowledge.
- Fully vested 401k match up to 7% of total eligible compensation.
- Competitive Medical Dental and Vision Plans - Effective from first day of hire.
- 3 weeks vacation which increases with tenure 7 sick days 3 floating holidays and8 Company Observed Holidays.
- Tuition Reimbursement - Eligible after 6 months of service.
- Parental Leave 100% base pay for 6 consecutive weeks within first year of achilds birth or adoption.
- A wide range of development opportunities to boost your professional and leadership growth.
Become part of our team help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.
Dont meet every single requirement If youre excited about this role but your experience doesnt align perfectly with the qualifications listed in the job description we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey Join #TeamSchindler! Our Core Values:
- Safety: Uphold the highest safety standards for all.
- Integrity and Trust: Foster honest ethical relationships.
- Create Value for the Customer: Deliver innovative reliable solutions.
- Quality: Ensure excellence in every product and service.
- Commitment to People Development: Nurture our people they are the heart of our success.
Discover more on our career website.
At Schindler Group we value inclusion and diversity and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age race ethnic background color religious affiliation union affiliation gender gender identity sexual orientation marital status national origin nationality genetics and health disability or veteran status.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
Required Experience:
Manager
About Company
Unsere Aufzüge, Fahrtreppen und Fahrsteige transportieren täglich mehr als zwei Milliarden Menschen sicher in Gebäuden und an Verkehrsknotenpunkten. Als Teil des Schindler-Teams arbeitest du an sinnvollen Aufgaben, die die Lebensqualität aller Menschen verbessern und Lebensräume barri ... View more
