Jira Platform Engineer

This is a full-time contract on-site in Washington DC from July 20th 2026 to December 31st 2026 with a high likelihood of extension

Job Description Narrative

Providge is seeking a DevOps Engineer (Jira Platform Engineer) who will serve as the technical owner of our Jira SaaS for our clients cloud platform and will be responsible for administering configuring and integrating the application within our enterprise technology ecosystem. This position plays a pivotal role in consolidating our collaborative planning toolstransitioning from Azure DevOps (on-prem) and GitLab (on-prem) to Jirawhile enabling and scaling Agile practices across the organization.

The ideal candidate is both technically proficient and strategically minded with a strong

understanding of Agile methodologies DevSecOps workflows and enterprise systems

integration.

Responsibilities

• Administering configuring and integrating the Jira SaaS for government cloud within our enterprise technology ecosystem.
• Consolidating our collaborative planning toolstransitioning from Azure DevOps (on-premises) and GitLab (on-premises) to Jira Atlassian Government Cloud (AGC) SaaS for government.
• Building robust automated and secure integrations between Jira SaaS for government and core enterprise systems (e.g. ServiceNow GitLab) enabling end-to-end visibility across planning development and operations

Jira Administration & Engineering

• Administer configure and optimize Jira SaaS to meet enterprise project management and Agile delivery needs.
• Design and maintain custom workflows issue types screens fields and automation rules aligned with organizational Agile frameworks and guidelines.
• Manage user permissions group roles and security schemes to ensure governance and compliance.
• Monitor Jira license utilization user growth and application usage to ensure efficient use of subscriptions.
• Collaborate with procurement teams to support renewal optimization and budget decisions.

System Integration & Development

• Design implement and maintain seamless integrations between Jira and other enterprise systems such as GitLab (source control & CI/CD) and ServiceNow (ITSM) using Okta REST APIs webhooks middleware and scripting.
• Automate data synchronization across platforms to support traceability from planning to release.
• Troubleshoot and optimize integration pipelines to ensure performance security and scalability.
• Partner with infrastructure and cybersecurity teams to align integrations with enterprise security and compliance standards.
• Develop and maintain technical documentation standards and best practices.

Agile Enablement

• Partner with the Agile Transformation Office to translate Agile practices into effective Jira configurations and usage patterns.
• Provide technical guidance and mentoring to Scrum Masters Product Owners and teams on best-practice tool utilization.
• Support reporting and analytics initiatives ensuring reliable Agile metrics (velocity burndown cycle time etc.).
• Support and enable teams to transition from Azure DevOps Boards Gitlab Jira (hosted) to JIRA SaaS.

Required Qualifications

• Three (3) years of hands-on experience administering and/or engineering Jira (Self-hosting or SaaS).
• Proven hands-on experience developing custom integrations with enterprise platforms especially GitLab and ServiceNow. Hands-on experience with mailbox migrations and hybrid deployments
• At least four (4) years of experience in DevOps Engineering.
• At least two (2) years of experience with Cloud Native technologies (Amazon Web Services Microsoft Azure Google Cloud Platform).
• At least two (2) years of Unix or Linux system administration experience.
• Proficiency in scripting (Python PowerShell or JavaScript) and REST API integration.
• Strong understanding of Agile methodologies (Scrum Kanban SAFe) and DevSecOps principles.
• Experience in enterprise migrations from Azure DevOps or similar tools to Jira

Citizenship

• US Citizenship

Knowledge Skills & Abilities

• Experience serving as the engineer of complex technology implementations in a product-centric environment.
• Deploying and configuring services using infrastructure as a service provider (e.g. Amazon Web Services Microsoft Azure Google Compute Engine RackSpace/OpenStack).
• Configuring and managing Linux-based servers.
• Debugging cluster-based computing architectures.
• Installation and management of open-source monitoring tools.
• Architecture for continuous integration and deployment and continuous monitoring.
• Containerization technologies (e.g. LXC Docker Rocket).

Preferred

• Familiarity with Atlassian ecosystem (Confluence Bitbucket Atlassian Government Cloud) and marketplace apps.
• Experience working in a DevSecOps or Platform Engineering environment.
• Experience with information security privacy and risk assessment standards including FISMA SOX FedRAMP etc. is preferred.
• Federal government experience is preferred.

Certificates

• Atlassian Certified Professional (ACP-620 ACP-120 or equivalent) preferred.

Education

• Bachelors degree in Computer Science Information Systems or a related field (or equivalent experience).

Compensation & Benefits: Full benefits offered

Required Experience:

IC