Jira Administrator (Automation, Scripting & Agentic AI)

Job Title: Jira Administrator (Automation Scripting & Agentic AI)

Location: Remote (Candidate must be available in Mountain Time zone)

Key Responsibilities

• Jira Platform Administration
  • Manage and evolve Jira Cloud configurations (projects workflows schemes permissions automation rules)
  • Ensure platform scalability governance and alignment with enterprise operating models
• Workflow Design & Automation
  • Design and implement end-to-end workflows aligned to intake triage delivery and reporting
  • Build advanced automations to reduce manual intervention and improve cycle time
• Scripting & Integration
  • Develop and maintain scripts using tools such as:
    • ScriptRunner (Groovy)
    • REST APIs (Jira GitHub ServiceNow etc.)
  • Enable integrations across toolchain (Jira GitHub Jama CRM internal systems)
• Agentic AI Enablement
  • Design and implement AI-assisted workflows and decision agents including:
    • Intelligent triage assignment
    • Automated work classification and routing
    • Context-aware recommendations (priority ownership dependency mapping)
  • Partner with AI teams to operationalize agent-based automation within Jira workflows

Required Qualifications:

• 10 years of experience as a Jira Administrator (Cloud preferred)
• Deep expertise in:
  • Workflow configuration schemes and permissions
  • Jira Automation / Automation for Jira
• Strong scripting experience:
  • Groovy (ScriptRunner) Python or similar
  • REST API integrations
• Experience with toolchain integrations (e.g. GitHub CI/CD systems)
• Proven ability to manage multi-team / multi-org Jira environments

Preferred Qualifications:

• Experience implementing AI-driven workflow automation
• Familiarity with:
  • Agentic AI concepts (autonomous agents orchestration frameworks LLM integration)
  • Prompt engineering or AI workflow design
• Exposure to:
  • Large-scale software delivery environments (Agile / SAFe)
  • Enterprise data models and taxonomy design