JAA Student Assistant-Student Hourly

Job Description
The student assistant:

-90%

• Works at the front desk of the JAA office (Summerfield Hall 315 Spahr Engineering LibraryStauffer-Flint) and oversees the reception area.
• Answers phone calls responds to emails and greets in-person visitors.
• Provides accurate information about our services and KU to students parents guests faculty and staff in a timely manner.
• Assists current students with scheduling academic advising appointments.

-10%

• Supports JAA through office organization printing copying scanning mail distribution document creation data entry and other projects.
• Utilizes various technologies and software to accomplish job responsibilities.
• May be responsible for opening and/or closing the office.

Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.

Work Schedule
7:45am - 5:00pm
Monday through Friday

1. Must be an undergraduate student that has completed at least two semesters at KU.
2. Must be enrolled at KU in at least 6 credit hours during the fall/spring.
3. During summer the student assistant must:have been enrolled in at least 6 hours in the past spring semester orbe enrolled in at least 6 hours for the upcoming fall semester orbe enrolled in the summer session.
4. Must be in good academic standing with at least a 2.5 cumulative GPA or higher.
5. Excellent written communication skills as demonstrated by application materials.
6. Customer service experience as demonstrated by application materials.
7. Campus involvement through student organizations experiential learning or leadership positions as demonstrated by application materials.
8. Availability to work during the summer and academic school year including Spring Fall & Winter Breaks (internships and study abroad can be exceptions during the academic year).

1. Demonstrated KU knowledge: academic extracurricular procedural.
2. Demonstrated experience using technology including Microsoft Office suite (Outlook Word Excel and Teams).
3. Excellent communication skills.
4. Ability to problem solve.
5. Ability to manage situations in a calm and professional manner.
6. Open to sharing experience as a KU student with students parents and guests.
7. Sensitivity to needs and concerns of students parents and guests.

Flexibility with schedule with advance notice to participate in COAAP initiatives and activities
Ability to work upper end of listed hours per week
Availability to work weekdays from 7:45am to 5:00pm Monday through Friday.
Availability to work through both summer and fall semester.

Jayhawk Academic Advising (JAA) is a part of the Centers for Orientation and Academic Advising Programs a unit reporting to theAssistantVice Provost for Academic Success. JAA provides comprehensive academic advising services for new and currently enrolled undergraduate students including prospective student application coaching in all undergraduate majors and selected graduate programs across the University. Our organization is staffed by professional advisors support staff graduate assistants and student assistants.

The student assistant (SA) supports those efforts through administrative duties and works closely with the Administrative Assistant Office Manager and other SAs. Front desk staff will interact with all members of JAA including professional staff graduate assistants and student teams. The SA position requires working with offices and individuals throughout the University.

Additional Candidate Instruction
In addition to the online application the following documents are required to be considered for this position:

• Cover letter describing how you meet the required and preferred qualifications.
• Resume
• List of three (3) professional reference

Application reviewwillbegins Friday May 29th2026and will continue until a qualified pool of candidates has been identified.

Position Requirements
During the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).

Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.

(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.