IT Technician 1
Job Location:
East Wenatchee, WA - USA
Hourly Salary:
Posted on:
Vacancies:
Job Summary
If you are an IT Support Technician just getting started in your career or looking for an opportunity to grow Emerson has a role available at their Rosemount Specialty Products location in East Wenatchee WA. This role reports to the IT Manager and offers the chance to have large impact on the overall business through vital manufacturing support technical problem-solving and innovation.
At RSP we build custom sensors for the harshest environments from deep in the ocean to outer space. We are continually innovating to meet the evolving needs of our customers and we happen to do this amazing work along the Columbia River in the North Central Cascade Mountains. This area provides many opportunities for hiking skiing fishing mountain biking river rafting and so much more. If this sounds like the job and the place for you come join our great team!
In This Role Your Responsibilities Will Be:
- Install configure deploy and maintain Windows 10/11 on desktop and laptop systems.
- Provide Tier2 and Tier 3 technical support for hardware software operating systems and peripheral devices.
- Deploy operating system images and application packages.
- Troubleshoot complex desktop application printing networking and authentication issues.
- Administer Microsoft 365 applications including Outlook Teams and Office.
- Active Directory Azure Active Directory (Microsoft Entra ID) Group Policy and user account management.
- Monitor endpoint health and proactively resolve recurring issues.
- Coordinate hardware lifecycle management including procurement deployment refreshes and asset tracking.
- Collaborate with server network cybersecurity and application teams to resolve cross-functional issues.
- Document technical procedures knowledge base articles and standard operating procedures.
- Maintain software inventory and ensure licensing compliance.
- Evaluate and test new hardware operating systems and applications before production deployment.
- Support conference room technology docking stations monitors and audiovisual equipment.
- Participate in on-call support and after-hours maintenance as required.
You anticipate the impact of emerging technologies and make adjustments. You gain insight into your customer needs and build relationships while taking on new opportunities and tough challenges with enthusiasm. You communicate a clear understanding of the unique needs of the different people you are serving and you rebound from setbacks and adversity when facing difficult situations.
- Zero to one year of applicable experience
- Associate Degree in Computer Science or related IT
- Experience with Microsoft 365 applications
- Experience in a corporate IT environment
- Experience supporting end users
- Bilingual in English and Spanish
Our Culture & Commitment to You:
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact.
We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) with match Profit-sharing tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Our compensation philosophy is simple: we pay a competitive hourly rate within the local market in which we operate and reward performance during our annual merit review process. The hourly range for this role is $26.88 - $30.18per hour commensurate with the skills talent capabilities and experience each candidate brings to a role.
Required Experience:
IC
About Company
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more
