IT Systems Engineer III

Position Specific Description

Senior IT Programmer Analyst will be responsible for maintaining and enhancing a mission-critical cloud-native web platform that supports storm response damage assessment field patrols and electric-grid asset management within our Power Delivery IT organization. This role requires a strong background in full-stack software engineering cloud (AWS) application development and modern web delivery to build reliable secure solutions used by field and operations teams including during active storm events.

Key Responsibilities:

• Design develop and deploy full-stack features across a modern web platform front-end user experience backend services data layer and supporting cloud infrastructure.
• Build and maintain an interactive map-based (geospatial) user experience and supporting analytics/reporting.
• Enhance offline-capable functionality so the platform remains usable in low-connectivity field conditions.
• Develop and support integrations with enterprise systems using modern event-driven and batch data patterns.
• Contribute to an AI-powered assistant built on managed generative-AI cloud services.
• Build and maintain infrastructure-as-code and CI/CD pipelines across development QA and production environments.
• Collaborate with cross-functional teams IT engineering and operations to translate business needs into effective technical solutions.
• Ensure reliability performance security and compliance across the platform.
• Provide level 3 support for the application and its embedded reporting.
• Participate in Agile ceremonies code reviews and release management; stay current with emerging technologies and best practices.

Preferred Skills:

Angular TypeScript RxJS NestJS / PostgreSQL Python AWS (Lambda S3 RDS API Gateway) AWS CDK / CloudFormation CI/CD (GitHub Actions) GIS / interactive mapping Progressive Web Apps (offline-first) Generative AI (RAG) Power BI.

• Experience building responsive component-based front ends (Angular preferred; React/Vue transferable) with reactive/state-management patterns.
• Experience with cloud-native backend development and RESTful API design.
• Familiarity with cloud platforms (AWS preferred; Azure a plus) and their compute storage database and messaging services.
• Experience with relational databases and ORMs (PostgreSQL) plus schema design and migrations.
• Experience with geospatial/GIS development offline-first/PWA engineering systems integration/ETL or generative-AI applications is a plus.

Job Overview

This position assesses designs develops integrates and troubleshoots technology to support business processes. Employees provide technical or functional guidance to project or work teams as needed within specific or multiple disciplines. This position is accountable for ensuring the reliability performance security and continuity of IT systems as well as ensuring that excellent technical support services are provided.

Job Duties & Responsibilities

Analyzes designs develops tests debugs implements maintains integrates customizes and enhances existing or new systems

Applies appropriate Agile or development methodologies system development lifecycles tools and technology

Automates the handoff of code releases from development to operations (DevOps)

Participates in the change management and service ticket management processes including receiving resolution monitoring and ensuring customer satisfaction

Leads projects when needed and builds strong working understanding of the solution being delivered

Ensures user satisfaction by providing preventative maintenance troubleshooting and timely resolution of more complex problems

Designs develops and tests experimental application work to test new ideas with bounded cost and time frames

Ensures that applications processes are conducted in line with corporate social responsibility security compliance environmental and technical policies and applicable standards and legislation

Acts as liaison with regulatory agencies vendors and contractors on matters relating to computer systems as required

Defines metrics and monitors Service Level Agreements (SLAs) for systems being developed

Performs other job-related duties as assigned

Required Qualifications

High School Grad / GED

Bachelors or Equivalent Experience

Experience: 4 years

Preferred Qualifications

Bachelors - Information Systems Computer Science or Software Engineering