IT Systems Administrator

The Office of the Governor Division of Administrative Services is looking for an IT Systems Administrator to join our team in Juneau!

The Office of the Governor (GOV) Information Technology team is a cross-trained team of six consisting of three junior positions two senior positions and the IT Manager. This IT Systems Administrator position is one of the teams senior-level technical roles and supports the Office of the Governor Office of the Lieutenant Governor Office of Management and Budget Division of Elections and the Alaska State Commission for Human Rights. The GOV IT team is responsible for administering maintaining troubleshooting and securing the departments technology environment including infrastructure endpoints servers enterprise services and network-connected devices. The successful candidate must be professional approachable and committed to providing excellent customer service to staff at all levels of the department.

Our office offers a dynamic team-oriented atmosphere dedicated to providing high-quality customer and professional services to the State of Alaska department staff and the public. This position offers Public Employees Retirement System (PERS) the Supplemental Annuity Plan (SBS) health insurance twelve paid holidays annually and accrued paid leave.

This position is located in the Court Plaza Building in beautiful downtown Juneau with convenient access to local restaurants and nearby trails - perfect for a walk during your lunch break.

Required Technical Skills:

• Strong troubleshooting and root-cause analysis across endpoints servers infrastructure enterprise cloud services and network-connected devices.
• Enterprise Windows administration including workstation and server operating systems Active Directory Group Policy DNS DHCP file services authentication services and related infrastructure dependencies.
• Identity and access management practices including account lifecycle management role-based access privilege control MFA and secure access standards.
• Endpoint and system security fundamentals including patch management vulnerability remediation secure configuration operational security and audit-ready administration.
• Hardware software network connectivity system integration and interoperability support across a mixed technical environment.
• Clear technical documentation knowledge sharing and communication with teammates vendors contractors partner agencies and technical stakeholders.
• Discretion when supporting confidential sensitive or high-visibility systems users records or operational matters.
• Independent workload management including prioritizing competing requests supporting concurrent projects escalating risks and following issues through resolution.

Desired Technical Skills:

• Microsoft 365 Azure or comparable enterprise cloud platform administration including service configuration identity integration access control monitoring and operational support.
• Microsoft Power Platform support including Power Apps Power Automate Power BI environment administration access control connector governance troubleshooting documentation and coordination with business application owners.
• PowerShell or comparable scripting and automation tools used for administration reporting configuration validation repeatable remediation and operational efficiency.
• Virtualization enterprise storage server hardware and infrastructure lifecycle support in production environments.
• Systems monitoring alerting log review operational reporting service-health tracking and performance/capacity analysis.
• Backup recovery disaster recovery and continuity practices for production systems including restore testing and operational documentation.
• System migrations upgrades application/platform transitions and service changes including planning testing implementation rollback planning and post-change validation.
• Security-focused systems administration including hardening access reviews vulnerability remediation audit support and implementation of controls that protect confidentiality integrity and availability.
• Linux server administration including installation configuration patching user and group management permissions system services logging monitoring troubleshooting and secure configuration of production Linux systems.
• LAMP stack and WordPress administration including Linux Apache MySQL/MariaDB PHP WordPress core/plugin/theme maintenance configuration patching performance tuning log review backup/recovery support SSL/TLS configuration security hardening and troubleshooting of web application hosting environments.

Any combination of education and progressively responsible professional experience in systems administration infrastructure support or related information technology operations that demonstrates the knowledge skills and abilities required for this position. This is typically gained through training in computer science information technology system administration or a similar field together with professional experience supporting enterprise systems infrastructure services and end-user computing environments.

Cover Letter

A cover letter is required for this cover letter must describe how you possess the core competencies required for this position as they pertain to the bulleted points in the job description above. Please give specific examples to demonstrate your experience and describe how you meet the minimum qualifications for the position. The cover letter must be in standard business format.

Additional Required Information

Three (3) professional references with current contact information

A drivers license is required.

All offers of employment at the Office of the Governor are contingent upon results of a background check.

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations auxiliary aids or services or alternative communication formats please call 1- in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal-opportunity employer.

George Midvag

IT Manager

Office of Governor Mike Dunleavy

Tel: 907.269.7482