IT System Administrator

Location: SE Houston TX
Job Type: DH
Schedule: MondayFriday
Salary Range: $95000 $120000 DOE Annual Bonus.

Job Summary

The IT Systems Administrator is responsible for maintaining all computer networks information systems and ERP infrastructure. This role ensures daily system health provides hands on help desk support and leads technology improvements that enhance productivity security and operational efficiency. The position requires strong ERP experience the ability to read and modify code and a solid understanding of system administration.

The ideal candidate brings strong help desk experience deep ERP knowledge and the ability to understand modify or develop code when needed. They stay ahead of hardware/software end of life timelines communicate clearly with users and balance system stability with continuous improvement. They are proactive organized and comfortable leading ERP discussions upgrades and user driven enhancement projects.

Key Responsibilities

• Monitor system performance security and overall health of network and information systems
• Troubleshoot and resolve hardware software printer and desktop support issues
• Provide responsive help desk support to internal users
• Evaluate technology needs and recommend hardware and software upgrades
• Administer Microsoft 365 Microsoft Teams and Teams-based phone systems
• Maintain wireless communications and messaging platforms
• Educate users on best practices and effective use of company technology resources
• Analyze systems for cybersecurity vulnerabilities and implement appropriate safeguards
• Support and maintain ERP software databases integrations and customizations
• Develop or enhance custom business solutions to improve efficiency and reduce manual processes
• Review and support business continuity disaster recovery and data protection initiatives
• Collaborate with external technology partners and consultants to optimize system performance
• Identify opportunities for automation process improvement and operational efficiency

Technical Skills

• System Administration
• Visual Studio
• SQL Server
• TSQL
• SSRS
• ERP systems and databases

Qualifications

Required

• 3-5 years of experience in an IT support systems administration or related technical role
• Associates or Bachelors degree in Computer Science Engineering Information Systems or related field
• Experience supporting ERP systems in a manufacturing environment
• Strong troubleshooting and user support skills
• Experience administering Microsoft 365 and Microsoft Teams
• Ability to manage multiple priorities while providing excellent customer service

Preferred

• Experience with ERP system management
• Manufacturing or job-shop industry experience
• Experience gathering business requirements and developing custom solutions
• Knowledge of automation and process improvement initiatives
• Experience supporting disaster recovery and business continuity planning