Enter a job title or keyword
IT Support Technician
Job Location:
Job Location:
Upland, PA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
24 May 2026 (30+ days ago)
Posted:
Application Deadline:
21 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
IT Support Technician Upland CA
About Us
Lewis Group of Companies is one of the nations largest privately held real estate development firms. With over 70 years of experience were committed to creating communities that thrive. We value honesty long-term relationships and high-quality standards that benefit our employees residents and the broader communities we serve.
Your Role
We are seeking a skilled and customer-focused IT Support Technician to join our Information Technology team. This role is responsible for supporting and maintaining communication audio/video and internet/intranet technologies across the organization. The ideal candidate will provide Tier 1 technical support troubleshoot end-user issues and help ensure reliable communication and collaboration systems company-wide.
Key Responsibilities
Communication Systems Support
- Configure maintain and troubleshoot communication systems including:
- Email applications and authentication flows
- Email signatures
- Desk phones wireless phones voicemail and call routing rules
- Support mobile device deployment and management for iOS devices on both cellular and Wi-Fi networks
Audio/Video & Collaboration Support
- Set up support and troubleshoot conference room technology and online meeting platforms such as Microsoft Teams
- Support end-user A/V hardware including webcams microphones headsets speakers and conferencing equipment
- Assist with mobile conferencing equipment and background music streaming platforms across multiple locations
Internet & Intranet Support
- Assist with domain management DNS setup SSL certificates web hosting and vendor coordination
- Support and maintain WordPress websites and intranet platforms
- Help manage integrations related to internet and intranet services
Technical Support
- Serve as the first point of contact for Tier 1 technical support requests
- Diagnose and resolve technical issues efficiently and professionally
- Escalate complex issues when necessary while maintaining excellent customer service
Qualifications for Success
- 3 years of experience in IT support or a related technical role
- Experience supporting communication systems and end-user technologies preferred
- Strong troubleshooting analytical and problem-solving abilities
- Excellent communication and interpersonal skills for working with employees vendors and executives
- Ability to provide professional and effective support to end users
- Proficiency with:
- Windows operating systems
- Microsoft 365 applications
- Device management platforms
- Service desk/ticketing systems
Compensation & Perks
The Lewis Group of Companies reasonably expects to pay between $55k-$70k (non-exempt/hourly $27-$34) per year for this role with actual compensation based on skills experience and business needs. Additional benefits include annual merit increases and bonus opportunities a cell phone Allowance of $100/month a variety of health plans to choose from. A 401(k) Plan with company match continued training advancement potential and much more.
Why Join Lewis
At Lewis were more than a property management company; were a community builder. We care deeply about our employees and believe in investing in your success both professionally and personally. We foster a welcoming inclusive workplace that values your contributions and supports your career growth.
To learn more about Lewis visit our websites at and
Lewis is an Equal Opportunity Employer and encourages applicants of diverse backgrounds to apply.
Required Experience:
IC
About Company
A landmark venue A landmark venue A landmark venue A landmark venue, now available for private and intimate events. Voted Best DC Intimate Event Venue 2024, DC Modern Luxury Magazine The Patterson Mansion, once owned by socialite Eleanor Josephine Medill “Cissy” Patterson, has been th ... View more
