IT Support Technician

Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM) one of the worlds largest coatings companies. With over 110 years of experience we provide innovative solutions to the construction and restoration markets through our extensive range of treatments sealants coatings sealers and decorative products. Recognized as a 2024 NE Ohio Top Workplace by Energage Euclid Chemical prides itself on fostering a people-first culture that values collaboration respect and growth.

Summary: Euclid Chemical is currently seeking a Dispenser IT Support Technician to be responsible for managing and troubleshooting PC hardware/software supporting dispensing equipment systems providing remote and on-site training and handling warehouse duties. This role requires technical knowledge in Windows PCs industrial automation and mechanical systems along with strong problem-solving and communication skills.

Essential Duties & Responsibilities:

• Ongoing PC Hardware & Software management troubleshooting and repair. Including software licensing used in the dispensing equipment.
• Maintain & update system functional specs. documentation and drawings.
• Fielding & troubleshooting calls via phone & online support tools.
• Remote training Dispenser Service Technicians on field installation operation and servicing of systems.
• Remote or travel to on-site system pre-commissioning commissioning customer training and
  startup of Dispensing equipment.
• Warehouse Duties: Shop maintenance shipping receiving inventory stocking and cleaning.
• Collaborate & coordinate activities with Euclid Chemical Managers in Ohio

Education & Experience

• High School Diploma or GED.
• Certificate training in the areas of responsibility a plus
• Windows based PCs & Networks knowledge or experience.
• Industrial automation electrical and pneumatic knowledge or experience.
• Hand power and measuring tools knowledge or experience.
• Mechanical knowledge or experience.
• Ability to read and comprehend written instructions and technical language normally found in
  equipment manuals.

Physical Requirements:

• Sitting Standing Walking Lifting Carrying Pushing Pulling Reaching (Various Heights) Keyboarding Gross & Fine Manipulation Driving Stooping Crouching Kneeling Crawling Climbing (Ladders Ramps Stairs)

WHY JOIN EUCLID CHEMICAL

Joining our team means gaining access to a suite of competitive benefits including:

• $25-30 per hour (determined by education and experience)
• Annual employee bonus program
• Medical Dental and Vision coverage
• Life Insurance Disability Parental Leave
• 401k with company match
• Defined benefit pension plan
• Vacationand holiday time

Qualified applicants will receive consideration for employment without regard to their race color religion national origin sex protected veteran status or disability.