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IT Support Specialist (Warehouse Technology)
Job Location:
Job Location:
Harrisburg, PA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
29 September 2026 (Yesterday)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
IT Support Specialist (Warehouse Technology)
Job Number: 26-01296
Job Number: 26-01296
Use your skills where innovative technology solutions begin. ECLARO is looking for an IT Support Specialist (Warehouse Technology) for our client in Harrisburg PA.
ECLAROs client is a leading technology solutions provider collaborating with customers to manage their needs and achieve success in their business goals. If youre up to the challenge then take a chance at this rewarding opportunity!
Position Overview:
- Seeking a hands-on IT Support Specialist to provide end-user support across our warehouse and office environments.
- This role will serve as the primary technical resource supporting warehouse technology including PCs printers RF scanners handheld devices Wi-Fi connectivity and user workstations while assisting with basic network administration and infrastructure troubleshooting.
- This is an excellent opportunity for a strong Deskside or Service Desk professional looking to expand their skills into networking and infrastructure engineering.
- The ideal consultant is customer-focused enjoys solving technical issues and has experience supporting warehouse or distribution environments.
Responsibilities:
- Provide desktop and deskside support for warehouse and office users.
- Troubleshoot hardware software operating systems and business applications.
- Deploy image configure and maintain desktops laptops mobile devices and peripherals.
- Support warehouse technology including: RF Scanners Scan Guns Lift Devices Warehouse PCs Label and Thermal Printers Barcode Printers Mobile Devices.
- Troubleshoot Wi-Fi connectivity and warehouse wireless devices.
- Provide first-level network troubleshooting for switches wireless infrastructure VPN connectivity and general network issues.
- Assist with basic network administration and infrastructure support.
- Monitor network performance and escalate complex issues when appropriate.
- Manage IT assets and equipment lifecycle.
- Support Active Directory user accounts permissions and access requests.
- Assist with VMware virtualization administration and troubleshooting.
- Manage ticket intake prioritization and resolution through Jira and other IT ticketing platforms.
- Coordinate with vendors and internal teams to resolve technical issues.
- Maintain technical documentation and knowledge articles.
- Support warehouse operational technology and business-critical systems.
- Assist with IT infrastructure projects and technology deployments.
- Provide after-hours support as needed.
Required Qualifications:
- 3-5 years of hands-on IT support experience in a desktop support deskside support or service desk environment.
- Strong troubleshooting experience supporting Windows workstations laptops printers peripherals and mobile devices.
- Experience supporting warehouse hardware including RF scanners handheld devices warehouse printers and wireless devices.
- Working knowledge of networking fundamentals including: TCP / IP DNS DHCP Wi-Fi Troubleshooting Basic Switching and Connectivity Troubleshooting.
- Experience using Jira or similar ticket management platforms.
- Basic understanding of VMware virtualization.
- Excellent customer service and communication skills.
- Strong problem-solving abilities with the desire to continue learning infrastructure and networking technologies.
- Ability to work independently while collaborating with technical teams.
Preferred Experience:
- Experience supporting warehouse manufacturing logistics or distribution environments.
- Experience with Active Directory user administration.
- Exposure to enterprise networking environments.
- Experience supporting warehouse wireless infrastructure.
- Familiarity with enterprise printing solutions.
- Industry certifications such as CompTIA A Network or Microsoft certifications.
If interested you may contact:
Tim Cusick
Tim Cusick LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race Color Religion Sex Sexual Orientation National Origin Age Genetic Information Disability Protected Veteran Status or any other legally protected group status in compliance with all applicable laws.
Required Experience:
IC
About Company
ECLARO delivers custom outsourcing, direct placement, and strategic staffing for Fortune 500 and startups. Access 12M+ vetted professionals across IT, finance, healthcare, and more.
