IT Support Specialist
Job Location:
Sioux Falls, SD - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
As a leading provider of pediatric healthcare services in the region we are committed to providing exceptional care to our patients and their families. We are looking for a highly motivated and skilled individual to provide technical support and assistance to our staff and clients.
Responsibilities:
- Provide technical support to staff and clients troubleshoot and resolve hardware and software issues
- Install configure and maintain computer systems and software applications
- Set up and maintain user accounts and permissions
- Monitor and maintain network and server systems
- Conduct regular backups and ensure data security and integrity
- Assist with the implementation and maintenance of new technology and systems
- Create and maintain technical documentation and user guides
- Train staff on new systems and technology
- Keep up-to-date with emerging technology trends and make recommendations for improvement
- Collaborate with other IT team members to resolve complex issues
- Provide excellent customer service and support to all users
Qualifications:
- Bachelors degree in Computer Science Information Technology or related field
- Minimum of 3 years experience in IT support or related role
- Strong knowledge of computer systems networks and software applications
- Experience with Windows and Mac operating systems
- Familiarity with healthcare technology and electronic medical records systems is a plus
- Excellent problem-solving and troubleshooting skills
- Ability to work independently and in a team environment
- Strong communication and interpersonal skills
- Proven ability to manage multiple tasks and priorities
- Ability to adapt to a fast-paced and dynamic work environment
