IT Support Specialist
Job Location:
New Brighton, NJ - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Are you a motivated individual who wants a career that has growth potential with a long-standing family-owned company that cares about their employees If so we want to talk to you!
In this role you will be part of a highly effective IT team that works with all members of the business from remote employees to our yard crew. You will work as part of one team to embrace Bells mission of radically loving and influencing lives actively demonstrating the values of excellence stewardship and entrepreneurial spirit in both behavior and attitude.
Compensation: $67000.00 - $105000.00
This position is located onsite at our New Brighton MN locations.
As an IT Support Specialist you will:
- Provide end-to-end technical support for a workforce serving as a primary resource for IT incidents and requests while owning tickets through resolution and acting as an escalation point for complex issues.
- Troubleshoot and resolve hardware software network security and application issues; perform root cause analysis and implement long-term solutions to improve service reliability.
- Deploy configure and maintain end-user devices including workstations laptops mobile devices peripherals and Active Directory/Microsoft Entra ID enrollment across office plant yard and remote environments.
- Administer Microsoft 365 and Microsoft Entra ID including user provisioning licensing permissions conditional access policies email security and identity management.
- Monitor maintain and support IT infrastructure and security including endpoints cloud services TCP/IP networks DNS DHCP VPN Wi-Fi switches firewalls and access controls.
- Manage mobile devices and VoIP platforms including MDM administration application deployment cellular connectivity support phone system configuration and user support.
- Coordinate employee onboarding and offboarding activities ensuring device readiness account setup access provisioning and end-user training.
- Maintain IT asset inventories hardware and software lifecycle management technical documentation network diagrams and knowledge base resources while promoting documentation standards and best practices.
- Lead or contribute to IT projects technology upgrades vendor management and continuous improvement initiatives while collaborating with stakeholders and mentoring junior IT team members.
- Other duties as assigned.
Qualifications
Education: Associates degree in computer science Information Technology or a related field required. Equivalent combination of education certifications and experience accepted.
Experience: Three to five years of hands-on experience in technology support or a similar role (minimum five to seven years experience for a Senior level)
Discover how Bells mission and values are the core of our purpose Learn more about our story.
Benefits
- In addition to competitive pay we offer a comprehensive benefits package including:
- Health dental and vision insurance (with HRA and FSA)
- 401(k) with company match
- Short and long-term disability insurance
- Life insurance
- Paid holidays and generous paid time off
- Professional development opportunities
- Employee assistance and employee/community hardship programs
Bell Lumber & Pole is an equal opportunity employer.
Bell Lumber & Pole is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
This applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. Bell makes hiring decisions based solely on qualifications merit and business needs at the time.
Bell is committed to working with and providingreasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please call or send an e-mail to and let us know the nature of your request and your contact information.
For additional details you can read our EEO Policy.
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Required Experience:
IC
